Terms & Conditions
- Effective: July 29, 2022
- Document: Master Terms and Conditions
WARNING: DON'T LOSE YOUR RENTAL PRIVILEGES.
Allowing unauthorized drivers may result in loss of all
insurance coverages and your future rental privileges.
THE FOLLOWING INFORMATION IS PROVIDED REGARDING YOUR RESPONSIBILITY FOR LOSS OR DAMAGE TO ANY CAR WHICH YOU RENT. MORE DETAILED INFORMATION APPEARS IN PARAGRAPH 4 OF THIS AGREEMENT. EXCEPT AS STATED IN PARAGRAPH 4 OF THIS AGREEMENT, YOU ARE RESPONSIBLE FOR ANY AND ALL LOSS OF OR DAMAGE TO THE CAR RESULTING FROM ANY CAUSE REGARDLESS OF FAULT. HERTZ OFFERS, FOR AN ADDITIONAL CHARGE, A LOSS DAMAGE WAIVER (LDW). IF YOU ACCEPT LDW, WHICH IS NOT INSURANCE, HERTZ WILL NOT HOLD YOU RESPONSIBLE FOR LOSS OF OR DAMAGE TO THE CAR, SUBJECT TO CERTAIN RESTRICTIONS AND EXCLUSIONS WHICH ARE DISCUSSED IN PARAGRAPHS 4(d), 4(e) and 5 OF THIS AGREEMENT. IN THOSE STATES WHERE THE SALE OF LDW IS REGULATED, THAT LAW WILL GOVERN YOUR RESPONSIBILITY FOR LOSS OR DAMAGE TO THE CAR. LDW ENTAILS AN ADDITIONAL CHARGE. AS OF JUNE 1, 2019, THE CHARGE FOR LDW AT MOST LOCATIONS IN THE UNITED STATES RANGES FROM US $9.00 TO US$99.99 FOR EACH FULL OR PARTIAL RENTAL DAY DEPENDING ON THE CAR CLASS AND MSRP OF THE CAR RENTED. HOWEVER, A SPECIAL HIGHER LDW CHARGE FOR EACH FULL OR PARTIAL RENTAL DAY IS APPLICABLE FOR CERTAIN LUXURY CARS... ALL CHARGES ARE SUBJECT TO CHANGE WITHOUT NOTICE. YOUR INSURANCE (OR THAT OF THE AUTHORIZED OPERATOR) MAY COVER ALL OR PART OF YOUR FINANCIAL RESPONSIBILITY (OR THAT OF THE AUTHORIZED OPERATOR) FOR LOSS OR DAMAGE TO THE CAR
NOTICE: THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A LOSS
DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE RENTAL VEHICLE.
YOU ARE ADVISED TO CAREFULLY CONSIDER WHETHER TO SIGN THIS WAIVER IF YOU HAVE
RENTAL VEHICLE COLLISION COVERAGE PROVIDED BY YOUR CREDIT CARD OR COLLISION
INSURANCE ON YOUR OWN VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE LOSS
DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN VEHICLE INSURANCE
AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE
DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. YOU ARE ALSO ADVISED TO DETERMINE
WHETHER SUCH COVERAGE IS PROVIDED UNDER THE AGREEMENT REGARDING THE CREDIT CARD
WHICH IS USED TO PAY FOR THE RENTAL OR FROM ANY OTHER SOURCE AND, IF SO, THE
TERMS AND SCOPE OF SUCH COVERAGE. THE PURCHASE OF THIS LOSS DAMAGE WAIVER
PRODUCT IS NOT MANDATORY AND MAY BE DECLINED.
THE INSURANCE COVERAGES OFFERED BY HERTZ MAY PROVIDE A DUPLICATION OF COVERAGE
ALREADY PROVIDED BY A RENTER'S PERSONAL AUTOMOBILE INSURANCE POLICY OR BY
ANOTHER SOURCE OF COVERAGE. THE PURCHASE OF THESE KINDS OF COVERAGE IS NOT
REQUIRED IN ORDER TO RENT A VEHICLE.
FOR RENTALS COMMENCING IN THE DISTRICT OF COLUMBIA. WARNING: FAILURE TO RETURN
THE CAR IN ACCORDANCE WITH THE TERMS OF THE RENTAL AGREEMENT MAY RESULT IN A
CRIMINAL PENALTY OF UP TO 3 YEARS IN JAIL.
Unless waived, a renter in Miami-Dade County must be furnished a county
approved visitor information map. These maps are available at all Hertz
locations in Dade County. Each renter must either acknowledge receipt of such a
map or waive his or her right to receive such a map. By making a Manifestation
of Assent, You hereby waive Your right to receive such a map.
NOTICE: IF YOU HAVE COLLISION COVERAGE UNDER YOUR OWN AUTOMOBILE INSURANCE
POLICY WRITTEN IN LOUISIANA, YOUR COLLISION COVERAGE AUTOMATICALLY EXTENDS TO
RENTAL MOTOR VEHICLES PURSUANT TO R.S. 22: 1296. EVEN IF YOU ARE NOT A
LOUISIANA INSURED, THE PURCHASE OF LOSS DAMAGE WAIVER IS NOT MANDATORY AND MAY
BE WAIVED. THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A LOSS DAMAGE WAIVER
TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE VEHICLE. BEFORE DECIDING WHETHER
TO PURCHASE THE LOSS DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN
AUTOMOBILE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND
THE AMOUNT OF THE DEDUCTIBLE UNDER SUCH COVERAGE.
Under Minnesota law, a personal automobile insurance policy must: (1) cover the
rental of the motor vehicle against damage to the vehicle and against loss of
use of the vehicle; and (2) extend the policy’s basic economic loss benefits,
residual liability insurance, and uninsured and underinsured motorist coverages
to the operation or use of a rented motor vehicle. Therefore, purchase of any
collision damage waiver or similar insurance is not necessary. In addition,
purchase of any additional liability insurance is not necessary if your policy
was issued in Minnesota unless you wish to have coverage for liability that
exceeds the amount specified in your personal automobile insurance policy.
NOTICE TO TEXAS RESIDENTS REGARDING DAMAGE WAIVERS YOUR RENTAL AGREEMENT
OFFERS, FOR AN ADDITIONAL CHARGE, AN OPTIONAL WAIVER TO COVER ALLOR PART OF
YOUR RESPONSIBILITY FOR DAMAGE TO OR LOSS OF THE VEHICLE. BEFORE DECIDING
WHETHER TO PURCHASE THE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN
AUTOMOBILE INSURANCE OR CREDIT CARD AGREEMENT PROVIDES YOU COVERAGE FOR RENTAL
VEHICLE DAMAGE OR LOSS AND DETERMINE THE AMOUNT OF THE DEDUCTIBLE UNDER YOUR
OWN INSURANCE COVERAGE. THE PURCHASE OF THE WAIVER IS NOT MANDATORY. THE WAIVER
IS NOT INSURANCE.
ELECTRONIC DELIVERY OF CONFIRMATIONS, TRANSACTION UPDATES, RENTAL AGREEMENTS AND RECEIPTS
By providing us with Your email address, You agree to have electronic mail
communications sent to Your email address on file with Hertz or a subsequently
provided email address. You may opt out of email marketing on hertz.com or by
clicking the “Unsubscribe” link found in all marketing emails. Unsubscribing or
opting out effects marketing communications, but not operational or transactional
messaging sent to You as part of a rental or other transaction with Hertz.
You also agree to have Your Rental Agreements and receipts for every and any
reservation and rental completed by You emailed to You rather than provided in
paper or hard copy form.
RENTAL AGREEMENT TERMS AND CONDITIONS
THESE TERMS AND CONDITIONS, THE RENTAL RECORD SIGNED BY YOU AND ANY OTHER DOCUMENTS WHICH YOU ARE REQUIRED TO SIGN WHEN YOU RENT THE CAR, AND WHICH MAY BE SIGNED ELECTRONICALLY, WHICH BOTH YOU AND HERTZ AGREE SHALL BE TREATED AS ORIGINAL, TOGETHER CONSTITUTE THE AGREEMENT (“THIS AGREEMENT”) FOR THE RENTAL OF THE VEHICLE IDENTIFIED ON THE RENTAL RECORD, INCLUDING ALL OF ITS PARTS (“CAR”). THIS AGREEMENT IS BETWEEN YOU AND THE HERTZ COMPANY WHICH IS IDENTIFIED ON THE RENTAL RECORD (“HERTZ”).
1. NATURE OF THIS AGREEMENT
You are obtaining solely a bailment that allows You to use the Car as permitted by this Agreement. You acknowledge that the Car is owned by Hertz. No one other than Hertz may transfer the Car or any rights or obligations under this Agreement. Any attempted transfer or sublease of the Car by anyone other than Hertz is void. Neither You nor any Authorized Operators are agents of Hertz. No one may service or repair the Car without Hertz’ prior express approval. HERTZ MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR THAT THE CAR IS FIT FOR ANY PARTICULAR PURPOSE.
2. WHO MAY OPERATE THE CAR
Only You and, with Your permission, the following persons (“Authorized Operators”), may operate the Car: (a) For rentals commencing in the states of CA and IA, Your spouse and Your employer, employees and fellow employees incidental to their business duties; (b) for rentals (“Replacement Rentals”) which are designated as replacement rentals on the Rental Record, any person specifically named as an insured on Your automobile policy; and (c) any other person who meets Hertz’ qualifications and who signs an Additional Authorized Operator form at the time of rental. Except as provided in the following sentence, all Authorized Operators must be at least 20 years old and have a valid driver’s license from a jurisdiction acceptable to Hertz. Charges for Authorized Operators under 25 may apply. For rentals which commence in Michigan and New York, persons between the ages of 18 and 24 who meet Hertz’ other qualifications and who sign an Additional Authorized Operator form at the time of rental may be Authorized Operators; in such cases, an Underage Differential Charge will be assessed. Except to the extent necessary for valet parking or in an emergency as permitted by law, no other persons are permitted to operate the Car; for purposes hereof, an “emergency” shall mean urgent circumstances under the laws of the jurisdiction in which the alleged emergency occurred. With respect to persons who must sign an Additional Authorized Operator form, other qualifications may, at Hertz’ discretion, be in effect at the time and place of rental; and, where permitted by law, Hertz may impose an additional fee for such persons. By operating the Car (whether or not an Additional Authorized Operator form is completed), an Authorized Operator will be deemed jointly and severally responsible for Your obligations under this Agreement related to the Car, as well as for any obligations that this Agreement directly imposes on an Authorized Operator of the Car (for example: the obligations contained in paragraph 9).
3. RETURN
ORDINARY WEAR DUE TO REASONABLE USE EXCEPTED, YOU MUST RETURN
THE CAR TO HERTZ IN THE SAME CONDITION IT IS IN WHEN YOU RECEIVE IT. IF YOU
EXCEED 3500 MILES IN A 30 DAY PERIOD YOUR RENTAL PRIVILEGES MAY BE REVOKED DUE
TO EXCESSIVE WEAR AND TEAR. YOU MUST RETURN THE CAR TO HERTZ BY THE DUE DATE
SPECIFIED ON THE RENTAL RECORD, OR SOONER IF DEMANDED BY HERTZ. IN NO EVENT MAY
YOU KEEP THE CAR FOR MORE THAN THIRTY (30) DAYS (IN NEW JERSEY, OHIO AND SOUTH
DAKOTA, 28 DAYS), UNLESS AUTHORIZED IN WRITING BY HERTZ. A RETURN
CHANGE FEE WILL APPLY TO ANY CHANGE IN YOUR SCHEDULED RETURN DATE, TIME OR
LOCATION IF YOU FAIL TO NOTIFY HERTZ WITHIN 12 HOURS OF YOUR SCHEDULED RETURN
TIME.. . THE CAR WILL REMAIN SUBJECT TO THESE TERMS AND CONDITIONS
UNTIL HERTZ HAS INSPECTED AND ACCEPTED IT; IF YOU RETURN THE CAR AFTER HOURS,
(A) YOU ARE RESPONSIBLE FOR ANY DAMAGE TO THE CAR UNTIL HERTZ HAS INSPECTED AND
ACCEPTED IT ON THE NEXT DAY THAT THE RETURN LOCATION IS OPEN FOR BUSINESS AND
(B) TIME CHARGES, CHARGES FOR LDW, PAI/PEC AND LIS, AND ANY CHARGES FOR
ADDITIONAL SERVICES OR OTHER CHARGES WHICH ARE STATED ON THE RENTAL RECORD AS A
PERIODIC RATE, MAY CONTINUE TO ACCRUE UNTIL THE RETURN LOCATION REOPENS FOR
BUSINESS. IF YOU DO NOT RETURN THE CAR WHEN REQUIRED BY THIS AGREEMENT, THEN
AFTER HERTZ SENDS YOU A WRITTEN DEMAND TO RETURN IT, SENT TO YOUR ADDRESS SHOWN
IN YOUR ENROLLMENT OR OTHERWISE PROVIDED TO HERTZ, HERTZ MAY REMOTELY DISABLE
OPERATION OF THE CAR AND, AT YOUR EXPENSE, RECOVER THE CAR WHERE AND WHEN IT IS
FOUND. IF THE CAR IS FOUND ILLEGALLY PARKED OR APPARENTLY ABANDONED, OR IF THE
CAR IS USED OR OBTAINED AS PROHIBITED UNDER PARAGRAPH 5 OFTHIS AGREEMENT, THEN
HERTZ MAY RECOVER THE CAR WITHOUT DEMAND. TO THE EXTENT PERMITTED BY LAW, YOU
WAIVE ANY RIGHT TO A HEARING OR TO RECEIVE ANY NOTICE OR LEGAL PROCESS AS A
PRE-CONDITION FOR HERTZ REMOTELY DISABLING OPERATION OF THE CAR AND RECOVERING
THE CAR. FAILURE TO RETURN THE CAR IN ACCORDANCE WITH THE TERMS OF THIS
AGREEMENT MAY RESULT IN A CRIMINAL PENALTY. YOU EXPRESSLY CONSENT AND AGREE
THAT HERTZ MAY USE ELECTRONIC OR VERBAL MEANS TO CONTACT YOU. YOU AGREE THAT
HERTZ MAY USE ANY EMAIL ADDRESS OR TELEPHONE NUMBER YOU PROVIDE TO CONTACT YOU,
INCLUDING MANUAL CALLING, VOICE MESSAGES, TEXT MESSAGES, EMAILS OR AUTOMATIC
TELEPHONE DIALING SYSTEMS. THE CAR MAY BE EQUIPPED WITH GLOBAL POSITIONING
TECHNOLOGY OR OTHER TELEMATICS SYSTEMS AND A TRANSMITTER THAT ALLOWS HERTZ TO
TRACK OR OTHERWISE LOCATE THE CAR AND PRIVACY IS NOT GUARANTEED. INFORMATION
COLLECTED BY ANY SUCH TECHNOLOGY OR TELEMATICS IS GOVERNED BY HERTZ’ PRIVACY
POLICY. YOU ACKNOWLEDGE THAT THE DATA DERIVED FROM THE IN-CAR TELEMATICS AND
OTHER DEVICES MAY CONTAIN PERSONAL INFORMATION AND YOU AUTHORIZE HERTZ TO SHARE
THAT DATA WITH THE DEVICE MANUFACTURER, THE ORIGINAL EQUIPMENT MANUFACTURER AND
ITS AFFILIATES (COLLECTIVELY, “OEM”), SERVICE PROVIDERS, AND OTHER THIRD
PARTIES TO WHOM HERTZ OR OEM GRANTS ACCESS. TO THE EXTENT PERMITTED BY LAW, YOU
AUTHORIZE HERTZ,’ THE ORIGINAL EQUIPMENT MANUFACTURER’S (OEM) AND ANY THIRD
-PARTY SERVICE PROVIDER’S USE OF THE TECHNOLOGY INCLUDED IN THE CAR, INCLUDING
TO TRACK THE LOCATION OF THE CAR, TO DISABLE THE CAR AND TO ASSIST IN THE
REPOSSESSION OF THE CAR. IT IS YOUR RESPONSIBILITY TO DELETE ANY BLUETOOTH
SYNCED DATA FROM THE CAR UPON YOUR RETURN. YOU ACKNOWLEDGE AND AGREE THAT, TO
THE EXTENT PERMITTED BY APPLICABLE LAW, HERTZ, THE OEM AND ANY THIRD-PARTY
SERVICE PROVIDER MAY COLLECT, PROCESS, CHARGE ON THE BASIS OF, ADD TO YOUR
CUSTOMER PROFILE AND TAKE DISCIPLINARY ACTION ON THE BASIS OF THE DATA DERIVED
FROM IN-CAR TELEMATICS AND OTHER DEVICES AND GAUGES. ACTIONS MAY INCLUDE
SUSPENSION OR TERMINATION OF YOUR ABILITY TO CONTINUE TO RENT CARS FROM HERTZ
OR ITS AFFILIATES. YOU AUTHORIZE HERTZ TO PROVIDE PERSONAL INFORMATION ABOUT
YOU AND EACH RENTAL YOU UNDERTAKE USING AN IDENTIFYING CUSTOMER DISCOUNT
PROGRAM (CDP) NUMBER OR OTHERWISE IN CONNECTION WITH THE RENTAL TO THE CDP
SPONSOR OF THE RENTAL. HERTZ MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE
USE OF SUCH INFORMATION BY THE CDP SPONSOR. YOUR RENTAL UNDER THIS AGREEMENT
USING A CDP NUMBER IS YOUR CONSENT TO HERTZ TO DISCLOSE PERSONAL DATA TO THE
CDP SPONSOR. YOU EXPRESSLY DISCHARGE ANY CLAIMS OF RESPONSIBILITY OF HERTZ
REGARDING THE MISUSE OF INFORMATION BY THE CDP SPONSOR. SUCH INFORMATION MAY
INCLUDE, BUT IS NOT LIMITED TO: NAME; BIRTH DATE; CONTACT INFORMATION (PHONE,
EMAIL ADDRESS, MAILING ADDRESS); DRIVER’S LICENSE NUMBER, STATE OF ISSUANCE AND
EXPIRATION DATE; CREDIT / DEBIT CARD INFORMATION; CHARGES APPLICABLE TO THE
RENTAL; INSURANCE INFORMATION; CAR USAGE INFORMATION (INCLUDING GEOLOCATION,
SPEED, AND OTHER DATA); CAR LICENSE PLATE ISSUING STATE AND NUMBER; CAR MAKE,
MODEL, YEAR, MILEAGE, COLOR AND NUMBER OF DOORS; RENTAL LOCATION; BACKGROUND
AND FINANCIAL INFORMATION; AND RENTAL HISTORY (INCLUDING CURRENT RENTAL AND DUE
DATE). YOU FURTHER ACKNOWLEDGE AND AGREE THAT THE CDP SPONSOR MAY PROVIDE
PERSONAL INFORMATION ABOUT YOU TO HERTZ.
THE CAR MAY HAVE TELEMATICS, TRACKING, AND RELATED SERVICES IN WHICH CASE, YOU
UNDERSTAND THAT YOUR ACCESS AND USE OF THE CAR OR THE SERVICES ARE SUBJECT TO
THE CAR, SERVICE PROVIDER’S OR DEVICE MANUFACTURER’S TERMS AND PRIVACY
STATEMENT, WHICH MAY INCLUDE OTHER TERMS, SERVICE LIMITATIONS, WARRANTY
EXCLUSIONS, LIMITATIONS OF LIABILITY, WIRELESS SERVICE PROVIDER TERMS AND
PRIVACY PRACTICES. IF YOU RENT A GENERAL MOTOR’S BRAND CAR (E.G., CHEVROLET,
BUICK, GMC, CADILLAC), YOU AGREE TO THE CONNECTED VEHICLE USER TERMS, PRIVACY
STATEMENT AND SOFTWARE TERMS AVAILABLE ON www.onstar.com .
UPON RETURN, IF THE CAR REQUIRES MORE THAN HERTZ’ STANDARD CLEANING ON ITS
RETURN, HERTZ MAY CHARGE YOU FOR THE ACTUAL COSTS INCURRED BY HERTZ TO HAVE THE
CAR CLEANED.
IN CALIFORNIA: ELECTRONIC SERVICE TECHNOLOGY INCLUDED IN THE CAR MAY BE
ACTIVATED IF THE CAR IS NOT RETURNED WITHIN 72 HOURS AFTER THE CONTRACTED
RETURN DATE OR EXTENSION OF THE RETURN DATE.
FOR RENTALS COMMENCING IN ARIZONA, IT IS REQUIRED BY LAW THAT YOU ACKNOWLEDGE
YOUR UNDERSTANDING THAT IT WILL BE A VIOLATION OF ARIZONA STATUTES 131806 IF
THE CAR IS NOT RETURNED WITHIN 72 HOURS OF THE DUE DATE AND TIME SPECIFIED ON
THE RENTAL RECORD AND THAT YOU SHALL BE SUBJECT TO A MAXIMUM PENALTY NOT TO EXCEED
US$150,000 AND/OR IMPRISONMENT OF 2.25 YEARS. BY RENTING A CAR UNDER THIS
AGREEMENT, YOU ACKNOWLEDGE THAT YOU HAVE RECEIVED AND UNDERSTAND THIS NOTICE.
FOR RENTALS IN THE DISTRICT OF COLUMBIA, IT IS REQUIRED BY LAW THAT YOU BE
NOTIFIED THAT IF YOU FAIL TO RETURN A RENTAL CAR IN ACCORDANCE WITH THIS
AGREEMENT, IT MAY RESULT IN A CRIMINAL PENALTY OF UP TO THREE YEARS IN JAIL.
4. YOUR RESPONSIBILITY FOR LOSS OF OR DAMAGE TO THE CAR AND OPTIONAL LOSS DAMAGE WAIVER
a. EXCEPT AS STATED BELOW, YOU ARE RESPONSIBLE FOR ANY AND ALL
LOSS OF OR DAMAGE TO THE CAR RESULTING FROM ANY CAUSE INCLUDING BUT NOT LIMITED
TO COLLISION, ROLLOVER, THEFT, VANDALISM, SEIZURE, FIRE, FLOOD, HAIL OR OTHER
ACTS OF NATURE OR GOD REGARDLESS OF FAULT.
b. EXCEPT AS STATED BELOW, YOUR RESPONSIBILITY WILL NOT EXCEED THE GREATER OF
THE RETAIL FAIR MARKET VALUE OF THE CAR AND ITS MANUFACTURER BUYBACK PROGRAM
VALUE AT THE TIME THE CAR IS LOST OR DAMAGED, LESS ITS SALVAGE VALUE, PLUS
ACTUAL TOWING, STORAGE AND IMPOUND FEES, DIMINUTION OF VALUE OF THE CAR AS
DETERMINED BY HERTZ, AN ADMINISTRATIVE CHARGE AND A CHARGE FOR LOSS OF USE,
REGARDLESS OF FLEET UTILIZATION. AS MORE GENERALLY PROVIDED IN PARAGRAPH 6,
HERTZ MAY, WHERE PERMITTED UNDER APPLICABLE LAW, PROCESS ONE OR MORE VOUCHERS OR
PAYMENT SLIPS AGAINST YOUR CREDIT, CHARGE OR DEBIT CARD FOR THESE LOSSES, COSTS
AND CHARGES, TOGETHER WITH ANY OTHER APPLICABLE CHARGES, AT OR FOLLOWING THE
COMPLETION OF THE RENTAL.
c. YOUR RESPONSIBILITY FOR DAMAGE DUE TO THEFT OR OTHERWISE IS LIMITED BY LAW
IN CERTAIN JURISDICTIONS. AS OF June 1 , 2020, THE FOLLOWING LIMITATIONS EXIST.
SHOULD THE LAWS IMPOSING THESE REGULATIONS BE REPEALED, THE PROVISIONS OF
SUBPARAGRAPHS 4(a) AND 4(b) SHALL APPLY WITHOUT SUCH LIMITATIONS.
1. FOR RENTALS COMMENCING IN CALIFORNIA, (A) YOU ARE ONLY RESPONSIBLE FOR LOSS
OF OR DAMAGE TO THE CAR RESULTING FROM COLLISION, ROLLOVER, THEFT OR VANDALISM,
(B) YOUR RESPONSIBILITY FOR LOSS OR DAMAGE TO THE CAR WILL IN NO EVENT EXCEED
THE FAIR MARKET VALUE OF THE CAR AT THE TIME IT IS LOST OR DAMAGED, PLUS ACTUAL
CHARGES FOR TOWING, STORAGE AND IMPOUND FEES, AND AN ADMINISTRATIVE CHARGE, (C)
YOUR RESPONSIBILITY FOR LOSS OF OR DAMAGE TO THE CAR RESULTING FROM VANDALISM
UNRELATED TO THE THEFT OF THE CAR WILL NOT EXCEED US$500 AND (D) YOU ARE NOT
RESPONSIBLE FOR LOSS OF OR DAMAGE TO THE CAR RESULTING FROM THEFT UNLESS IT
RESULTS FROM A FAILURE TO EXERCISE ORDINARY CARE BY YOU OR ANY AUTHORIZED
OPERATOR.
2. FOR RENTALS COMMENCING IN ILLINOIS, FOR A CAR WITH AN MSRP OF $50,000 OR
LESS, YOUR RESPONSIBILITY FOR LOSS OR DAMAGE DUE TO CAUSES OTHER THAN THEFT
WILL NOT EXCEED $19, -500 THROUGH MAY 31, 2021 WHICH LIMIT WILL INCREASE BY
$500 PER YEAR STARTING JUNE 1, 2021; AND YOUR RESPONSIBILITY FOR THEFT WILL NOT
EXCEED $2,000 UNLESS IT IS ESTABLISHED THAT YOU OR AN AUTHORIZED OPERATOR
FAILED TO EXERCISE ORDINARY CARE WHILE IN POSSESSION OF THE CAR OR COMMITTED OR
AIDED IN THE COMMISSION OF THE THEFT. FOR A CAR WITH AN MSRP OF MORE THAN
$50,000, YOUR RESPONSIBILITY FOR LOSS OR DAMAGE DUE TO CAUSES OTHER THAN THEFT,
AND FOR THEFT, WILL NOT EXCEED $50,000 THROUGH SEPTEMBER 30, 2020 WHICH LIMIT
WILL INCREASE BY $1,000 PER YEAR STARTING OCTOBER 1, 2020.
3. FOR RENTALS IN INDIANA, YOU WILL BE RESPONSIBLE FOR NO MORE THAN (1) LOSS OR
DAMAGE TO THE CAR UP TO ITS FAIR MARKET VALUE RESULTING FROM THE COLLISION,
THEFT OR VANDALISM, (2) LOSS OF USE OF THE CAR, IF YOU ARE LIABLE FOR DAMAGE,
(3) ACTUAL CHARGES FOR TOWING, STORAGE, AND IMPOUND FEES PAID BY HERTZ, IF YOU
ARE LIABLE FOR THE DAMAGE, AND (4) AN ADMINISTRATIVE CHARGE.
4. FOR RENTALS IN NEVADA, (A) YOUR RESPONSIBILITY FOR LOSS OR DAMAGE TO THE CAR
WILL NOT EXCEED THE FAIR MARKET VALUE OF THE CAR AT THE TIME THE CAR IS LOST OR
DAMAGED PLUS ACTUAL TOWING, STORAGE AND IMPOUND FEES, AN ADMINISTRATIVE CHARGE
AND A REASONABLE CHARGE FOR LOSS OF USE, REGARDLESS OF FLEET UTILIZATION; (B)
YOUR RESPONSIBILITY FOR DAMAGE TO THE CAR AND LOSS OF USE OF THE CAR RESULTING
FROM VANDALISM NOT RELATED TO THE THEFT OF THE CAR AND NOT CAUSED BY YOU WILL
NOT EXCEED $2500; AND (C) YOU ARE NOT RESPONSIBLE FOR LOSS OF OR DAMAGE TO THE
CAR RESULTING FROM THEFT OR VANDALISM RELATED TO THE THEFT IF YOU HAVE
POSSESSION OF THE IGNITION KEY OR YOU ESTABLISH THAT THE IGNITION KEY WAS NOT
IN THE CAR AT THE TIME OF THE THEFT, YOU FILE AN OFFICIAL REPORT OF THE THEFT
WITH THE POLICE WITHIN 24 HOURS OF LEARNING OF THE THEFT AND YOU COOPERATE WITH
HERTZ AND THE POLICE IN PROVIDING INFORMATION REGARDING THE THEFT, AND NEITHER
YOU NOR AN AUTHORIZED OPERATOR COMMITTED OR AIDED AND ABETTED THE COMMISSION OF
THE THEFT.
5. FOR RENTALS COMMENCING IN NEW YORK: NOTICE: THIS CONTRACT OFFERS. FOR AN
ADDITIONAL CHARGE, OPTIONAL VEHICLE PROTECTION TO COVER YOUR FINANCIAL
RESPONSIBILITY FOR DAMAGE OR LOSS TO THE RENTAL VEHICLE. THE PURCHASE OF OPTIONAL
VEHICLE PROTECTION IS OPTIONAL AND MAY BE DECLINED. YOU ARE ADVISED TO
CAREFULLY CONSIDER WHETHER TO PURCHASE THIS PROTECTION IF YOU HAVE RENTAL
VEHICLE COLLISION COVERAGE PROVIDED BY YOUR CREDIT CARD OR AUTOMOBILE INSURANCE
POLICY. BEFORE DECIDING WHETHER TO PURCHASE OPTIONAL VEHICLE PROTECTION, YOU
MAY WISH TO DETERMINE WHETHER YOUR CREDIT CARD OR YOUR VEHICLE INSURANCE
AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF
DEDUCTIBLE UNDER SUCH COVERAGE.
6. FOR RENTALS COMMENCING IN NEW YORK: (A) YOUR RESPONSIBILITY FOR LOSS OR
DAMAGE TO THE CAR WILL NOT EXCEED THE LESSER OF (1) THE ACTUAL AND REASONABLE
COSTS INCURRED BY HERTZ TO REPAIR THE CAR OR WHICH HERTZ WOULD HAVE INCURRED IF
THE CAR WAS REPAIRED, WHICH SHALL REFLECT ANY DISCOUNTS, PRICE REDUCTIONS OR
ADJUSTMENTS AVAILABLE TO HERTZ; OR (2) THE FAIR MARKET VALUE OF THE CAR AT THE
TIME THE CAR IS LOST OR DAMAGED, LESS ANY NET DISPOSAL PROCEEDS. “ACTUAL AND
REASONABLE COSTS” MEANS THE REPAIR PRICE REDUCED BY ALL DISCOUNTS PAID BY HERTZ
TO THE REPAIRER OF THE CAR, INCLUDING COSTS FOR TOWING, STORAGE AND IMPOUND
FEES. (B) YOU WILL NOT BE RESPONSIBLE FOR DAMAGES INCURRED BY HERTZ FOR THE
LOSS OF USE OF THE CAR, RELATED ADMINISTRATIVE CHARGES, OR AMOUNTS THAT HERTZ
RECOVERS FROM ANY OTHER PARTY. (C) YOU ARE NOT RESPONSIBLE FOR MECHANICAL
DAMAGE UNRELATED TO AN ACCIDENT OR THAT COULD REASONABLY BE EXPECTED FROM
NORMAL USE OF THE CAR EXCEPT IN INSTANCES WHERE ABUSE OR NEGLECT BY YOU OR AN
AUTHORIZED OPERATOR IS SHOWN. (D) YOU WILL NOT BE LIABLE FOR LOSS DUE TO THEFT
OF THE CAR UNLESS IT IS ESTABLISHED THAT YOU OR AN AUTHORIZED OPERATOR FAILED
TO EXERCISE REASONABLE CARE OR COMMITTED, OR AIDED AND ABETTED IN THE
COMMISSION OF, THE THEFT OF THE CAR. (E) IF THE CAR IS RETURNED WITH DAMAGE,
THEN, WITHIN 72 HOURS AFTER THE CAR IS RETURNED, YOU, ANY AUTHORIZED OPERATOR
OR YOUR OR HIS OR HER INSURER MUST NOTIFY HERTZ THAT YOU, HE, SHE OR IT WISHES
TO INSPECT THE DAMAGED CAR OR THE RIGHT TO INSPECT THE DAMAGED CAR WILL BE
WAIVED. THE INSPECTION MUST BE COMPLETED WITHIN 7 DAYS OF THE RETURN DATE OF
THE CAR. HOWEVER, IF HERTZ DETERMINES THE CAR TO BE A TOTAL LOSS AND SUBJECT TO
SALVAGE, THE 72HOUR PERIOD SHALL NOT APPLY AND YOU, ANY AUTHORIZED OPERATOR OR
YOUR, HIS OR HER INSURER SHALL HAVE 10 BUSINESS DAYS TO INSPECT THE CAR FROM
RECEIPT BY YOU FROM HERTZ OF A NOTICE OF YOUR OBLIGATION (OR THAT OF THE
AUTHORIZED OPERATOR WHO WAS OPERATING THE CAR AT THE TIME THAT THE DAMAGE
OCCURRED) TO EXECUTE AND RETURN TO HERTZ A COMPLETE AND ACCURATE INCIDENT
REPORT DESCRIBING ANY PHYSICAL AND/OR MECHANICAL DAMAGE.
7. FOR RENTALS COMMENCING IN WISCONSIN, (A) YOU ARE NOT RESPONSIBLE FOR ANY
DAMAGE TO THE CAR OTHER THAN DAMAGE (x) RESULTING FROM AN ACCIDENT OCCURRING
WHILE THE CAR IS UNDER THIS AGREEMENT OR (y) CAUSED INTENTIONALLY BY, OR BY THE
RECKLESS OR WANTON MISCONDUCT OF, YOU OR AN AUTHORIZED OPERATOR; AND (B) YOUR
RESPONSIBILITY WILL IN NO EVENT EXCEED THE FAIR MARKET VALUE OF THE CAR
IMMEDIATELY BEFORE THE DAMAGE OCCURS, LESS ITS SALVAGE VALUE, PLUS ACTUAL
TOWING FEES AND STORAGE FEES FOR NO MORE THAN 2 DAYS.
YOUR RESPONSIBILITY MAY ALSO BE LIMITED IN OTHER JURISDICTIONS.
d. IF YOU HAVE ACCEPTED THE OPTIONAL LOSS DAMAGE WAIVER (“LDW”), WHICH IS NOT
INSURANCE, HERTZ WILL NOT HOLD YOU RESPONSIBLE FOR LOSS OF OR DAMAGE TO THE CAR
EXCEPT AS DESCRIBED IN SUBPARAGRAPH 4(e) BELOW. IF YOU HAVE ACCEPTED THE
OPTIONAL PARTIAL DAMAGE WAIVER (“PDW”), WHICH IS NOT INSURANCE AND WHICH IS NOT
AVAILABLE FOR ALL RENTALS, HERTZ WILL NOT HOLD YOU RESPONSIBLE FOR LOSS OF OR
DAMAGE TO THE CAR, EXCEPT AS DESCRIBED IN SUBPARAGRAPH 4(e), UP TO AN AMOUNT
EQUAL TO THE LESSER OF $1,000 AND ANY DEDUCTIBLE UNDER YOUR OWN AUTOMOBILE
INSURANCE THAT APPLIES TO THE DAMAGES SUSTAINED BY THE CAR. IF YOU ACCEPT PDW,
YOUR INSURER WILL BE BILLED FOR THE FULL AMOUNT OF THE LOSS; ONLY THE
APPLICABLE DEDUCTIBLE UNDER YOUR POLICY (UP TO $1,000) IS WAIVED AFTER THE LOSS
IS PAID. PDW IS NOT AVAILABLE IN NEVADA AND TEXAS. IF YOU ACCEPT LIMITED LOSS
DAMAGE WAIVER (“LLDW”), WHICH IS NOT INSURANCE AND WHICH IS AVAILABLE IN
SEVERAL OPTIONS AND AT SELECT LOCATIONS, HERTZ WILL NOT HOLD YOU RESPONSIBLE
FOR LOSS OF OR DAMAGE TO THE CAR UP TO $500, $1000 OR $3000 DEPENDING ON THE
LLDW OPTION SELECTED EXCEPT AS DESCRIBED IN SUBPARAGRAPH 4(e). IN THOSE JURISDICTIONS
WHERE THE SALE OF DAMAGE WAIVERS IS REGULATED, THAT LAW WILL GOVERN YOUR
RESPONSIBILITY FOR LOSS OF OR DAMAGE TO THE CAR. LDW ENTAILS AN ADDITIONAL
CHARGE. ALL CHARGES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
THE PURCHASE OF LDW, PDW OR LLDW, WHICH ENTAILS AN ADDITIONAL DAILY CHARGE, AND
IS NOT REQUIRED IN ORDER TO RENT A CAR AND MAY BE DECLINED. THE CHARGE FOR LDW
IS BASED ON THE CAR RENTED, WHICH MAY NOT BE THE SAME AS THE CAR RESERVED. YOU
AGREE TO REVIEW THE DAILY CHARGE FOR LDW, PDW AND LLDW AND THE ESTIMATED TOTAL
CHARGE FOR LDW, PDW AND LLDW FOR YOUR RENTAL PRIOR TO ACCEPTING LDW. YOUR OWN
INSURANCE (OR THAT OF AN AUTHORIZED OPERATOR) MAY COVER ALL OR PART OF YOUR
FINANCIAL RESPONSIBILITY (OR THAT OF THE AUTHORIZED OPERATOR) FOR LOSS OF OR
DAMAGE TO THE CAR. BEFORE DECIDING WHETHER TO PURCHASE LDW, PDW OR LLDW, YOU
ARE ADVISED TO CONSULT WITH YOUR INSURER AND/OR EXAMINE YOUR AUTOMOBILE
INSURANCE POLICY AND THAT OF ANY AUTHORIZED OPERATOR TO DETERMINE WHETHER THE
POLICY AFFORDS COVERAGE FOR LOSS OR DAMAGE TO A RENTED VEHICLE, AND, IF SO, THE
TERMS AND SCOPE OF SUCH COVERAGE, INCLUDING THE AMOUNT OF THE DEDUCTIBLE AND
ANY OTHER LIMITATIONS AND EXCESSES. YOU ARE ALSO ADVISED TO DETERMINE WHETHER
SUCH COVERAGE IS PROVIDED UNDER THE AGREEMENT REGARDING THE CREDIT CARD WHICH
IS USED TO PAY FOR THE RENTAL OR FROM ANY OTHER SOURCE AND, IF SO, THE TERMS
AND SCOPE OF SUCH COVERAGE.
FOR RENTALS COMMENCING IN NEW YORK: FOR RENTALS OF TWO OR MORE DAYS, YOU MAY
VOID LDW AT NO CHARGE WITHIN 24 HOURS OF PURCHASE PROVIDED YOU: (i) APPEAR IN
PERSON WITH THE CAR AT ANY HERTZ BRANCH TOGETHER WITH THE CAR FOR INSPECTION;
AND (ii) SIGN A CANCELLATION FORM. AFTER 24 HOURS OF PURCHASE, YOU MAY VOID LDW
PROVIDED YOU (i) APPEAR IN PERSON WITH THE CAR AT ANY HERTZ BRANCH TOGETHER
WITH THE CAR FOR INSPECTION; (ii) VOID LDW IN WRITING AND (iii) PAY THE LDW
CHARGES FOR ALL FULL OR PARTIAL RENTAL DAYS LDW WAS IN EFFECT.
e. USE OF THE CAR IN A MANNER PROHIBITED IN PARAGRAPH 5 OF THESE TERMS AND
CONDITIONS WILL, TO THE EXTENT PERMITTED BY APPLICABLE LAW, VOID LDW, PDW AND
LLDW AND CAUSE YOU TO BE RESPONSIBLE FOR LOSS OF OR DAMAGE TO THE CAR RESULTING
FROM THAT PROHIBITED USE.
FOR RENTALS COMMENCING IN CALIFORNIA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW
WILL BE VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN
THE FOLLOWING CIRCUMSTANCES: (i) DAMAGE OR LOSS RESULTS FROM (A) INTENTIONAL,
WILLFUL, WANTON OR RECKLESS MISCONDUCT OF YOU OR AN AUTHORIZED OPERATOR, (B)
OPERATION OF THE CAR BY YOU OR AN AUTHORIZED OPERATOR WHILE UNDER THE INFLUENCE
OF DRUGS OR ALCOHOL IN VIOLATION OF THE LAWS OF THE STATE IN WHICH THE LOSS OR
DAMAGE OCCURS (IN CALIFORNIA, THE APPLICABLE LAW IS SECTION 23152 OF THE
CALIFORNIA VEHICLE CODE), (C) YOU OR AN AUTHORIZED OPERATOR USING THE CAR TO TOW
OR PUSH ANYTHING, OR (D) OPERATION OF THE CAR ON AN UNPAVED ROAD BY YOU OR AN
AUTHORIZED OPERATOR IF THE DAMAGE OR LOSS IS A DIRECT RESULT OF THE ROAD OR
DRIVING CONDITIONS; (ii) DAMAGE OR LOSS OCCURS WHILE THE CAR IS (A) USED FOR
COMMERCIAL HIRE, (B) USED IN CONNECTION WITH CONDUCT THAT COULD BE PROPERLY
CHARGED AS A FELONY, (C) INVOLVED IN A SPEED TEST OR CONTEST OR IN DRIVER
TRAINING ACTIVITY, (D) OPERATED BY A PERSON OTHER THAN YOU OR AN AUTHORIZED
OPERATOR, OR (E) OPERATED OUTSIDE OF THE UNITED STATES OR CANADA, UNLESS YOU
HAVE FIRST OBTAINED SPECIFIC WRITTEN PERMISSION TO DO SO FROM HERTZ, WHICH
PERMISSION MAY BE WITHHELD IN HERTZ’ SOLE DISCRETION; OR (iii) IF YOU OR ANY
AUTHORIZED OPERATOR HAS (A) PROVIDED FRAUDULENT INFORMATION TO HERTZ OR (B) PROVIDED
FALSE INFORMATION AND HERTZ WOULD NOT HAVE RENTED THE CAR IF IT HAD INSTEAD
RECEIVED TRUE INFORMATION.
FOR RENTALS COMMENCING IN IOWA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW WILL BE
VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN THE
FOLLOWING CIRCUMSTANCES:
(i) THE LOSS OR DAMAGE IS INTENTIONALLY CAUSED BY, OR IS A RESULT OF THE
WILLFUL, ABUSIVE, RECKLESS OR WANTON MISCONDUCT OF, YOU OR AN AUTHORIZED
OPERATOR; (ii) THE LOSS OR DAMAGE ARISES OUT OF THE OPERATION OF THE CAR BY YOU
OR AN AUTHORIZED OPERATOR WHILE INTOXICATED OR UNDER THE INFLUENCE OF A DRUG;
(iii) THE LOSS OR DAMAGE IS CAUSED WHILE YOU OR AN AUTHORIZED OPERATOR IS
ENGAGED IN A RACE, TRAINING ACTIVITY, CONTEST OR USE OF THE CAR FOR AN ILLEGAL
PURPOSE; (iv) THE RENTAL AGREEMENT IS BASED ON FALSE OR MISLEADING INFORMATION
SUPPLIED BY YOU OR AN AUTHORIZED OPERATOR; (v) THE LOSS OR DAMAGE IS CAUSED BY
OPERATING THE CAR OTHER THAN ON REGULARLY MAINTAINED HARD SURFACE ROADWAYS,
INCLUDING PRIVATE DRIVEWAYS AND PARKING LOTS; (vi) THE LOSS OR DAMAGE ARISES
OUT OF THE USE OF THE CAR TO TRANSPORT PERSONS OR PROPERTY FOR HIRE OR TO PUSH
OR TOW ANYTHING; (vii) THE LOSS OR DAMAGE OCCURS WHILE THE CAR IS OPERATED BY A
DRIVER OTHER THAN YOU OR AN AUTHORIZED OPERATOR; (viii) THE LOSS OR DAMAGE
ARISES OUT OF THE USE OF THE CAR OUTSIDE THE UNITED STATES OR CANADA WITHOUT
FIRST OBTAINING SPECIFIC WRITTEN PERMISSION FROM HERTZ, WHICH PERMISSION MAY BE
WITHHELD IN HERTZ’ SOLE DISCRETION; OR (ix) THE LOSS OR DAMAGE IS ATTRIBUTABLE
TO THEFT WHICH OCCURS WITH THE PRIOR KNOWLEDGE OR KNOWING PARTICIPATION OF YOU
OR AN AUTHORIZED OPERATOR, OR WHICH IS ATTRIBUTABLE TO YOU OR AN AUTHORIZED
OPERATOR LEAVING THE CAR UNATTENDED WITH THE KEYS IN THE CAR.
FOR RENTALS COMMENCING IN MINNESOTA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW
WILL BE VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN
THE FOLLOWING CIRCUMSTANCES:
(i) YOU OR AN AUTHORIZED OPERATOR ENGAGE IN ANY WILLFUL OR WANTON MISCONDUCT,
WHICH AMONG OTHER THINGS, MAY INCLUDE RECKLESS CONDUCT SUCH AS: THE FAILURE TO
USE SEATBELTS, USE WHEN OVERLOADED, CARRYING PERSONS OR PROPERTY FOR HIRE, OFF
PAVED ROADS, OR LEAVING THE CAR AND FAILING TO REMOVE THE KEYS OR CLOSE AND
LOCK ALL DOORS, CAR WINDOWS OR THE TRUNK AND THE CAR IS VANDALIZED OR STOLEN;
(ii) THE DAMAGE OR LOSS DIRECTLY RESULTS FROM OPERATION OF THE CAR BY YOU OR AN
AUTHORIZED OPERATOR WHILE LEGALLY INTOXICATED OR UNDER THE INFLUENCE OF ANY
ILLEGAL DRUG AS DEFINED OR DETERMINED UNDER THE LAW OF THE STATE WHERE THE LOSS
OR DAMAGE OCCURRED; (iii) THE DAMAGE OR LOSS DIRECTLY RESULTS FROM YOUR OR AN
AUTHORIZED OPERATOR TOWING OR PUSHING ANYTHING WITH THE CAR; (iv) THE DAMAGE OR
LOSS RESULTS WHILE THE CAR IS BEING USED FOR COMMERCIAL HIRE; (v) THE DAMAGE OR
LOSS OCCURS OUT OF THE USE OF THE CAR WHILE COMMITTING OR OTHERWISE ENGAGED IN
A CRIMINAL ACT IN WHICH THE CAR’S USAGE IS SUBSTANTIALLY RELATED TO THE NATURE
OF THE CRIMINAL ACTIVITY (FOR THIS EXCLUSION TO APPLY, THE CRIMINAL ACTIVITY
MUST BE CLASSIFIED AS A FELONY UNDER THE LAWS OF THE STATE WHICH THE CRIMINAL
ACTIVITY OCCURS); (vi) THE DAMAGE OR LOSS OCCURS WHILE THE CAR IS INVOLVED IN A
SPEED TEST OR SPEED CONTEST OR IN DRIVER TRAINING ACTIVITY; (vii) THE DAMAGE OR
LOSS OCCURS WHILE THE CAR IS OPERATED OUTSIDE THE UNITED STATES OR CANADA,
EXCEPT AS EXPRESSLY PERMITTED UNDER THIS AGREEMENT; (viii) THE DAMAGE OR LOSS
OCCURS TO A CAR IF YOU PROVIDED FRAUDULENT OR FALSE INFORMATION AND HERTZ WOULD
NOT HAVE RENTED THE CAR IF IT HAD RECEIVED TRUE INFORMATION; OR (ix) THE DAMAGE
OR LOSS OCCURS WHILE THE CAR IS OPERATED BY AN UNAUTHORIZED OPERATOR.
FOR RENTALS COMMENCING IN NEVADA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW WILL
BE VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN THE
FOLLOWING CIRCUMSTANCES:
(i) DAMAGE OR LOSS RESULTING FROM (A) THE INTENTIONAL, WILLFUL, WANTON OR
RECKLESS CONDUCT OF YOU OR AN AUTHORIZED OPERATOR, (B) OPERATION OF THE CAR BY
YOU OR AN AUTHORIZED OPERATOR WHILE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL IN
VIOLATION OF THE LAWS OF THE STATE IN WHICH THE LOSS OR DAMAGE OCCURS (IN
NEVADA, THE APPLICABLE LAW IS SECTION 484.379 OF THE NEVADA REVISED STATUTES),
(C) YOU OR AN AUTHORIZED OPERATOR USING THE CAR TO TOW OR PUSH ANYTHING, OR (D)
OPERATION OF THE CAR BY YOU OR AN AUTHORIZED OPERATOR ON AN UNPAVED
ROAD IF THE DAMAGE OR LOSS IS A DIRECT RESULT OF THE ROAD OR DRIVING
CONDITIONS; (ii) DAMAGE OR LOSS OCCURRING WHEN THE CAR IS (A) USED FOR HIRE,
(B) USED IN CONNECTION WITH CONDUCT THAT CONSTITUTES A FELONY, (C) INVOLVED IN
A SPEED TEST OR CONTEST OR IN DRIVER TRAINING ACTIVITY, (D) OPERATED BY A
PERSON OTHER THAN YOU OR AN AUTHORIZED OPERATOR, OR (E) OPERATED OUTSIDE OF THE
UNITED STATES OR CANADA, UNLESS YOU HAVE FIRST OBTAINED SPECIFIC WRITTEN
PERMISSION TO DO SO FROM HERTZ, WHICH PERMISSION MAY BE WITHHELD IN HERTZ’ SOLE
DISCRETION; OR (iii) IF THE CAR WAS RENTED AS A RESULT OF FRAUDULENT
INFORMATION PROVIDED TO HERTZ BY YOU OR AN AUTHORIZED OPERATOR, OR AS A RESULT
OF FALSE INFORMATION PROVIDED TO HERTZ BY YOU OR AN AUTHORIZED OPERATOR IF
HERTZ WOULD NOT HAVE RENTED THE CAR IF IT HAD RECEIVED TRUE INFORMATION.
FOR RENTALS COMMENCING IN NEW YORK, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW
WILL BE VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN
THE FOLLOWING CIRCUMSTANCES: (i) THE LOSS OR DAMAGE IS CAUSED INTENTIONALLY OR
AS A RESULT OF WILLFUL, WANTON OR RECKLESS CONDUCT OF THE DRIVER; (ii) THE LOSS
OR DAMAGE ARISES OUT OF THE DRIVER’S OPERATION OF THE CAR WHILE INTOXICATED OR
IMPAIRED BY THE USE OF ALCOHOL OR DRUGS; (iii) HERTZ ENTERED INTO THE RENTAL
TRANSACTION BASED ON FRAUDULENT OR MATERIALLY FALSE INFORMATION SUPPLIED BY YOU
OR AN AUTHORIZED OPERATOR; (iv) THE LOSS OR DAMAGE ARISES OUT OF THE USE OF THE
CAR WHILE ENGAGED IN THE COMMISSION OF A CRIME OTHER THAN A TRAFFIC INFRACTION;
(v) THE LOSS OR DAMAGE ARISES OUT OF THE USE OF THE CAR TO CARRY PERSONS OR
PROPERTY FOR HIRE, TO PUSH OR TOW ANYTHING, WHILE ENGAGED IN A SPEED CONTEST,
OPERATING OFF ROAD, OR FOR DRIVER’S TRAINING; (vi) THE LOSS OR DAMAGE ARISES
OUT OF THE USE OF THE CAR BY A PERSON OTHER THAN YOU, AN AUTHORIZED OPERATOR, A
DULY LICENSED PARENT, PARENT IN LAW OR CHILD OF YOURS OVER THE AGE OF 18 WHO
PERMANENTLY RESIDES IN THE SAME HOUSEHOLD AS YOU, OR A PARKING VALET OR PARKING
GARAGE ATTENDANT FOR COMPENSATION AND IN THE NORMAL COURSE OF EMPLOYMENT; (vii)
THE LOSS OR DAMAGE ARISES OUT OF THE USE OF THE CAR OUTSIDE OF THE UNITED
STATES OR CANADA WITHOUT FIRST OBTAINING SPECIFIC WRITTEN PERMISSION FROM
HERTZ, WHICH PERMISSION MAY BE WITHHELD IN HERTZ’ SOLE DISCRETION; OR (viii)
YOU OR AN AUTHORIZED OPERATOR HAS FAILED TO COMPLY WITH THE REQUIREMENTS FOR
REPORTING DAMAGE OR LOSS AS SET FORTH IN SUBDIVISION 5 OF SECTION 396-z OF THE
NEW YORK GENERAL BUSINESS LAW.
f. YOU MAY, AT THE COMMENCEMENT OF A RENTAL, BE GIVEN ADDITIONAL DISCLOSURES
PERTINENT TO YOUR DECISION WHETHER TO PURCHASE OR DECLINE LDW IN THE
JURISDICTION IN WHICH THE RENTAL COMMENCES. THESE ADDITIONAL DISCLOSURES MAY
APPEAR ON YOUR RENTAL RECORD OR IN A SEPARATE NOTICE. YOU SHOULD READ THESE DISCLOSURES
CAREFULLY PRIOR TO COMMENCEMENT OF THE RENTAL.
g. YOU GRANT HERTZ A LIMITED POWER OF ATTORNEY TO PRESENT CLAIMS FOR DAMAGE TO
OR LOSS OF THE CAR TO YOUR INSURANCE CARRIER. FOR RENTALS WHICH COMMENCE IN NEW
MEXICO OR NEW YORK, IF SUCH COVERAGE EXISTS UNDER YOUR AUTOMOBILE INSURANCE
POLICY, YOU MAY REQUIRE THAT HERTZ SUBMIT ANY CLAIMS TO YOUR INSURANCE CARRIER
AS YOUR AGENT.
5. PROHIBITED USE OF THE CAR
NEITHER YOU NOR ANY AUTHORIZED OPERATOR MAY:
a. PERMIT THE USE OF THE CAR BY ANYONE OTHER THAN YOU OR AN AUTHORIZED
OPERATOR;
b. INTENTIONALLY DESTROY, DAMAGE OR AID IN THE THEFT OF THE CAR;
c. TAKE OR ATTEMPT TO TAKE THE CAR INTO MEXICO OR TO ANYWHERE ELSE OUTSIDE OF
THE UNITED STATES OR CANADA, EXCEPT AS EXPRESSLY PERMITTED UNDER THIS AGREEMENT;
d. ENGAGE IN ANY WILLFUL OR WANTON MISCONDUCT, WHICH, AMONG OTHER THINGS, MAY
INCLUDE RECKLESS CONDUCT SUCH AS: THE FAILURE TO USE SEAT BELTS, THE FAILURE TO
USE CHILD SEATS OR OTHER CHILD RESTRAINTS WHERE LEGALLY REQUIRED, USE OF THE
CAR WHEN OVERLOADED OR CARRYING PASSENGERS IN EXCESS OF THE NUMBER OF SEAT
BELTS IN THE CAR, USE OFF PAVED ROADS OR ON ROADS WHICH ARE NOT REGULARLY
MAINTAINED, REFUELING THE CAR WITH THE WRONG TYPE OF FUEL, I.E., DIESEL IN A
GASOLINE ENGINE OR GASOLINE IN A DIESEL ENGINE, LEAVING THE CAR AND FAILING TO
REMOVE THE KEYS, OR FAILING TO CLOSE AND LOCK ALL DOORS, CAR WINDOWS OR THE
TRUNK;
e. USE OR PERMIT THE USE OF THE CAR BY ANYONE:
1. WHILE LEGALLY INTOXICATED OR UNDER THE INFLUENCE OF ALCOHOL, DRUGS OR OTHER
ABSORBED ELEMENTS WHICH MAY ADVERSELY AFFECT A PERSON’S ABILITY TO DRIVE
SAFELY;
2. FOR ANY PURPOSE THAT COULD PROPERLY BE CHARGED AS A CRIME, SUCH AS THE
ILLEGAL TRANSPORTATION OF PERSONS, DRUGS OR CONTRABAND OR ANY DIRECT OR
INDIRECT ACT OF TERRORISM INVOLVING THE CAUSING OR THREATENING OF HARM OF
WHATEVER NATURE AND BY WHATEVER MEANS MADE OR CLAIMED TO BE MADE IN WHOLE OR
PART FOR POLITICAL, RELIGIOUS, IDEOLOGICAL OR SIMILAR PURPOSE;
3. TO TOW OR PUSH ANYTHING;
4. IN A SPEED TEST, SPEED CONTEST, RACE, RALLY, SPEED ENDURANCE CONTEST OR
DEMONSTRATION;
5. IN DRIVER TRAINING ACTIVITY;
6. TO CARRY PERSONS OR PROPERTY FOR HIRE (i.e., FOR A CHARGE OR FEE), UNLESS
SPECIFICALLY AUTHORIZED IN WRITING BY HERTZ;
7. IF THE CAR HAS BEEN OBTAINED FROM HERTZ BY FRAUD OR MISREPRESENTATION; OR
8. TO CARRY HAZARDOUS MATERIALS (OTHER THAN CUSTOMARY QUANTITIES OF MATERIALS
USED IN THE OPERATION OF THE CAR THAT ARE STORED WITHIN THE CONTAINERS PROVIDED
FOR THEM), EXPLOSIVES, BIOLOGICALLY ACTIVE MATERIALS THAT ARE HAZARDOUS TO
HUMAN HEALTH OR RADIOACTIVE MATERIAL INCLUDING, BUT NOT LIMITED TO, ANY
BIOLOGICALLY ACTIVE OR RADIOACTIVE MATERIAL FOR RESEARCH, EDUCATION,
DEVELOPMENT OR INDUSTRIAL PURPOSES, OR FOR PURPOSES INCIDENTAL THERETO;
f. FOR RENTALS IN HAWAII, TAKE OR ATTEMPT TO TAKE THE CAR OFF THE ISLANDS OF
HAWAII; AND
g. FOR RENTALS IN PUERTO RICO OR ST. THOMAS, TAKE OR ATTEMPT TO TAKE THE CAR
OFF THE ISLAND OF RENTAL.
ANY USE OF THE CAR IN A MANNER PROHIBITED IN PARAGRAPH 5:
i. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WILL CAUSE YOU TO LOSE THE
BENEFIT OF ANY LIMITATION ON YOUR LIABILITY FOR LOSS OF OR DAMAGE TO THE CAR,
EVEN IF YOU HAVE ACCEPTED LDW;
ii. TO THE EXTENT PERMITTED BY APPLICABLE LAW, VOID PERSONAL ACCIDENT INSURANCE
(“PAI”) AND PERSONAL EFFECTS COVERAGE (“PEC”), LIABILITY INSURANCE SUPPLEMENT
(“LIS”) COVERAGE,), EMERGENCY SICKNESS PROTECTION (“ESP”) AND ANY LIABILITY
PROTECTION PROVIDED BY HERTZ UNDER THIS AGREEMENT; AND
iii. WILL CONSTITUTE A BREACH OF THIS AGREEMENT, MAKING YOU RESPONSIBLE, TO THE
FULLEST EXTENT PERMITTED BY LAW, FOR THE ACTUAL AND CONSEQUENTIAL DAMAGES TO
HERTZ CAUSED BY THE BREACH, TOGETHER WITH HERTZ’ RELATED COSTS AND ATTORNEYS’
FEES.
6. PAYMENT OF CHARGES
You and any person, corporation or other entity to whom, with
Hertz’ consent, You expressly direct the charges in any way incurred under this
Agreement (“Charges”) to be billed, are jointly and severally responsible for
payment of all charges. If You direct Charges to be billed to any person,
corporation or other entity, You represent that You are authorized to do so.
Charges not paid on time as required by this Agreement may be subject to a late
payment fee. You may also be charged a fee for any check (or cheque) used for
payment of Charges that is returned to Hertz unpaid or for any credit, charge,
debit or stored value/prepaid/gift card charges which are not honored by the
card issuer.
Payment for all Charges is due at the completion of the rental in cash or by a
credit card, charge card, debit card or other device acceptable to Hertz; however,
special rules may apply for rentals which are paid for with prepaid vouchers or
coupons—see below. You may be required to present a credit, charge or
debit/check card at the commencement of rental and agree to permit Hertz to
bill Charges to that card. By providing a form of payment, You authorize Hertz
to perform a check on Your credit and /or other data sources that identify risk
associated with a rental of the Car by You. Hertz may decline to rent based on
this information. Stored value/prepaid/gift cards are not, and debit cards may
not be, acceptable to qualify for rental, but both types of cards may be used
for payment at return. Charges not known to Hertz at the completion of the
rental are payable by You, or by the person, corporation or other entity to
whom such Charges are to be billed, immediately upon receipt of an invoice
therefore or by billing to the credit, charge or debit card presented at the
time of rental, even if cash, another credit, charge or debit card or stored
value/prepaid/gift card was used to pay for charges at the completion of the
rental. The payment of Charges by use of a credit, charge, debit or stored
value/prepaid/gift card is governed by the terms of Your agreement with the
card issuer. IF YOU PRESENT A CREDIT, CHARGE CARD OR DEBIT/CHECK CARD AT THE
COMMENCEMENT OF THE RENTAL, YOU AUTHORIZE HERTZ TO RESERVE CREDIT WITH, OR
OBTAIN AN AUTHORIZATION FROM, THE CARD ISSUER AT THE TIME OF RENTAL, IN AN
AMOUNT THAT MAY BE GREATER THAN THE ESTIMATED CHARGES, EXCLUSIVE OF ANY APPLICABLE
DISCOUNTS OR PROMOTIONS THAT ARE APPLIED AT THE TIME OF RETURN. IF YOU USE A
DEBIT/CHECK CARD TO QUALIFY FOR A RENTAL, HERTZ WILL NOT BE LIABLE FOR
OVERDRAFT CHARGES, OR FOR ANY OTHER LOSSES OR LIABILITIES WHICH YOU MAY INCUR,
IN THE EVENT THAT YOU OVERDRAW YOUR ACCOUNT AFTER HERTZ RECEIVES THIS
AUTHORIZATION, IF THE AUTHORIZATION OBTAINED AT THE COMMENCEMENT OF THE RENTAL
EXCEEDS THE ACTUAL CHARGES INCURRED IN CONNECTION WITH THE RENTAL, THERE MAY BE
A DELAY BETWEEN THE TIME THAT THE CHARGES ARE RECEIVED BY YOUR CARD ISSUER AND
THE TIME THAT THE CARD ISSUER RELEASES THE EXCESS. HERTZ WILL PROCESS ONE OR
MORE VOUCHERS OR PAYMENT SLIPS FOR ALL ACTUAL CHARGES AT OR FOLLOWING THE
COMPLETION OF THE RENTAL. Hertz may audit all Charges. If any errors are found,
You will pay the corrected Charges. If payment was by credit, charge or debit
card, You authorize Hertz to correct the Charges with the card issuer. Hertz
will notify You of any correction.
Hertz may from time to time issue prepaid vouchers, coupons represented either
by documents or by entries in Hertz’ records (“Vouchers”) which may be used to
pay rental charges subject to the terms and conditions of the Vouchers.
Vouchers must be submitted at the time that the rental commences. Persons who
pay by voucher may be required to pay the amount by which the estimated charges
for the rental exceed the value of the Voucher at the commencement of the
rental. Restrictions on the use of Vouchers may apply.
7. COMPUTATION OF CHARGES
a. TIME CHARGES are computed at the rates specified on the
Rental Record for days, weeks, months, extra hours and extra days (including
days in excess of any longer specified time period). THE MINIMUM RENTAL CHARGE
IS FOR ONE RENTAL DAY. RENTAL DAYS CONSIST OF CONSECUTIVE 24 HOUR PERIODS
STARTING AT THE TIME THE RENTAL BEGINS, OR ANY PORTION OF A CALENDAR DAY, AS
NOTED ON THE RENTAL RECORD. The extra hours rate shown on the Rental Record is
charged for each full or partial hour in excess of a rental day until such
extra hours’ charges equal the daily rate specified on the Rental Record for an
extra day. RENTAL RATE IS SUBJECT TO INCREASE IF YOU RETURN THE CAR MORE THAN
24 HOURS BEFORE OR 24 HOURS AFTER THE SCHEDULED RETURN TIME. LATE RETURNS
BEYOND 29 MINUTE GRACE PERIOD SUBJECT TO EXTRA HOUR AND/OR EXTRA DAYCHARGES. As
stated in paragraph 3, if the Car is returned after hours, charges may continue
to accrue until the return location reopens for business. IF YOU FAIL TO COMPLY
WITH ANY CONDITIONS SPECIFIED ON THE RENTAL RECORD APPLICABLE TO SPECIAL RATES,
HERTZ’ OTHERWISE APPLICABLE RENTAL RATES WILL BE CHARGED. Any changes to your
agreed upon return time, date, or location may result in a change to your
quoted estimated rate total and the daily or hourly rate. Prices on Hertz’ website
are only valid for those customers booking from a source country in which they
officially reside. If a rate is booked from a source country in which You do
not reside, it will be considered a fraudulent booking and Hertz maintains the
right to cancel such reservation and not provide a refund. Although Hertz
attempts to ensure all Hertz prices quoted on booking channels are accurate,
errors may sometimes occur. Hertz will inform You as soon as possible if Hertz
discovers an error in the price of your reservation and give You the
opportunity to confirm booking at the correct price or cancel. If You cancel
and You have already paid for your rental, You will receive a full refund. If
Hertz is unable to contact You, Hertz will treat your reservation as cancelled.
b. MILEAGE CHARGES, including those for extra miles, if any, are based on the
per mile rate specified on the Rental Record. The number of miles driven is
determined by subtracting the Car’s odometer reading at the beginning of the
rental from the reading when the Car is returned, excluding tenths of miles.
The per mile rate is then multiplied by the number of miles driven or, in the
case of extra miles, by the number of miles in excess of the number of miles
allowed, as specified on the Rental Record. The result is the mileage Charge.
c. A SERVICE CHARGE may be applied if You return the Car to any location other
than the location from which it is rented.
d. LDW, PERS, PAI/PEC, ESP and LIS CHARGES, if applicable, are due and payable
in full for each full or partial rental day, at the rates specified on the
Rental Record.
e. TAXES, TAX REIMBURSEMENTS, VEHICLE LICENSING FEES, AIRPORT AND/OR HOTEL
RELATED FEES AND FEE RECOVERIES, GOVERNMENTAL OR OTHER SURCHARGES AND SIMILAR
FEES are charged/recovered at the rates specified on the Rental Record or as
otherwise required by applicable law.
f. TOLL, PARKING & TRAFFIC OCCURRENCES/VIOLATIONS: YOU WILL BE RESPONSIBLE
FOR AND PAY ALL TOLL OCCURRENCES, ALL PARKING, TRAFFIC AND TOLL VIOLATIONS,
OTHER EXPENSES AND PENALTIES, ALL TOWING, STORAGE AND IMPOUND FEES AND ALL
TICKETS CHARGED TO THE CAR ARISING OUT OF THE USE, POSSESSION OR OPERATION OF
THE CAR BY YOU OR BY AN AUTHORIZED OPERATOR. You authorized Hertz to release
Your billing/rental information and charge or debit card information or billing
account information and information regarding Your rental to American Traffic
Solutions, Inc. and PlatePass, LLC for the exclusive purpose of processing and
billing for unpaid toll occurrences, and any violations, fines, penalties, and
fees (and for PlatePass services, if utilized). You also agree to indemnify
Hertz and/or American Traffic Solutions, Inc. and PlatePass, LLC, if they pay
same. You agree to pay, upon billing, applicable service (typically $30) and
other fees related to such toll occurrences or toll, parking or traffic
violations and providing information about You to a court or governmental
agency for each unpaid toll occurrence and each toll, parking or other citation
incurred during Your rental. You further understand that Hertz, American
Traffic Solutions, Inc. and /or PlatePass, LLC may furnish information
regarding You, including but not limited to Your name, address and driver’s
license number to the governmental agency or court responsible for issuing or enforcing
unpaid toll occurrences and toll, parking or other citations that You incur
during Your rental. For rentals throughout the U.S., including Hawaii:
The amount of the service fee which You will be charged if Hertz or American
Traffic Solutions, Inc. is required to pay for such an infraction or toll
occurrence is up to $42.00 per toll occurrence or citation. You are encouraged
to pay directly to the court, county government or other appropriate agency the
applicable tolls, fines, costs, monetary assessments, penalties, fees,
surcharges or other charges.
g. RECOVERY EXPENSE consists of all costs of any kind incurred by Hertz in
recovering the Car either under this Agreement, or if it is seized by
governmental authorities as a result of its use by You, any Authorized Operator
or any other operator with Your, his or her permission, including, but not
limited to, all attorneys’ fees and court costs.
h. COLLECTION EXPENSE consists of all costs of any kind incurred by Hertz in
collecting Charges from You or the person to whom they are billed, including,
but not limited to, all attorneys’ fees and court costs.
i. LATE PAYMENT FEES may be applied to any balance due for Charges that are not
paid within 30 days of Hertz’ mailing an invoice for such Charges to You or the
person to whom they are to be billed. Such invoice may be mailed either to Your
or their address specified at time of rental, or Your or their billing address
on file with Hertz.
j. FINES AND OTHER EXPENSES include, but are not limited to, fines, penalties,
attorneys’ fees and court costs assessed against or paid by Hertz resulting
from the use of the Car by You, any Authorized Operator or any other operator
with Your, his or her permission.
k. CHARGES FOR ADDITIONAL SERVICES, such as In car Navigation System,
alternative GPS or other navigation systems, and infant and toddler car seats,
if applicable, will be charged at the rates specified on the Rental Record.
Charges for additional services, if stated on the Rental Record as a daily
rate, are due and payable for each full or partial rental day.
l.. RETURN CHANGE FEE a one-time Return Change Fee of $15 will be applied if
You desire to extend your rental or return the Car to a different location and
You do not notify Hertz by calling 1-800-654-4174, by going online at www.hertz.com or utilizing the Hertz app at
least 12 hours prior to your scheduled return date /time. Failure to notify Hertz of any change in your
scheduled return date/time or location will result in a one-time fee of $50
plus the cost of the rental based on the actual day and location of return.
Rental rates are subject to increase if any change is made to your rental,
including a change to extend the rental or changing the return location (drop
fees may apply).
m. LOST KEYS/KEY FOBS/LOCKOUTS If You lose the keys/key fob to the Car, Hertz
may charge You for the cost of replacing the keys or key fob and for the cost
of delivering replacement keys/key fob (if possible) or towing the Car to the
nearest Hertz location. If You lock the keys/key fob in the Car and request
assistance from Hertz, Hertz may charge You for the cost of delivering
replacement keys/key fob (if possible) or towing the Car to the nearest Hertz
location.
n. LOST/BROKEN GPS UNITS, CAR SEATS, ETC. If GPS units, Car Seats, or any other
separately provided product is lost, stolen, or broken while on rent, You must
notify Hertz, and You will be responsible for replacement, delivery, and
service costs.
o. SMOKING FEE. In the event it is determined by Hertz personnel that You
smoked in the car (based on odor, test strips, or other mechanisms) or the car
smells of cigarette, marijuana, or other smoke, You will be charged a $400 fee.
p. ANY OTHER CHARGES specified on the Rental Record will be charged at the
applicable rates specified on the Rental Record. Any such charges which are
stated on the Rental Record as a daily rate shall be due and payable for each
full or partial rental day.
q. Charges will continue to accrue until the Car is returned to Hertz or, if
the Car has been stolen, until You report the theft both to the police in the
jurisdiction in which the theft occurs and to Hertz.
8. REFUELING OPTIONS
Most Hertz rentals come with a full tank of gas, but that is not
always the case. There are three refueling options:
1. IF YOU DO NOT PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL AND
YOU RETURN THE CAR WITH AT LEAST AS MUCH FUEL AS WAS IN IT WHEN YOU RECEIVED
IT, You will not pay Hertz a charge for fuel.
2. IF YOU DO NOT PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL AND
YOU RETURN THE CAR WITH LESS FUEL THAN WAS IN IT WHEN YOU RECEIVED IT, Hertz
will charge You a Fuel and Service Charge at the applicable per-mile/kilometer
or per-gallon rate specified on the Rental Record.
a. The per-mile/kilometer rate is used if You do not buy fuel during the
rental. To calculate this amount, Hertz multiplies the number of miles driven,
as shown on the Car’s odometer, times the per-mile/kilometer rate shown on the
Rental Record.
b. The per-gallon rate is used if You buy fuel during the rental but the tank
is not as full when You return the Car as when You received it. To calculate
this amount, Hertz multiplies the number of gallons needed to refill the fuel
tank to the level it was at when You received the Car, times the per-gallon
rate.
ALTHOUGH TWO METHODS ARE USED FOR EASE OF CALCULATION, THE PER-MILE/KILOMETER
AND PER-GALLON RATES PRODUCE APPROXIMATELY THE SAME RESULT.
3. IF YOU CHOOSE TO PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL BY
SELECTING THE FUEL PURCHASE OPTION, You will be charged as shown on the Rental
Record for that purchase. IF YOU CHOOSE THIS OPTION, YOU WILL NOT INCUR AN
ADDITIONAL FUEL AND SERVICE CHARGE, BUT YOU WILL NOT RECEIVE ANY CREDIT FOR
FUEL LEFT IN THE TANK AT THE TIME OF RETURN, except in the following cases:
a. For rentals in Hawaii, if You return the Car with a full tank of fuel, You
will receive a credit for the amount previously charged for the purchase of
fuel from Hertz.
b. For rentals other than Replacement Rentals, if You drive the Car 75 miles or
less and return it with less than a full tank of fuel, You will receive credit
for the amount previously charged for the purchase of fuel from Hertz and will
be charged for the fuel used at the per-mile rate shown on the Rental Record,
but only if this will reduce the amount You pay for fuel.
EXCEPT FOR RENTALS AS TO WHICH CLAUSE (a) OR (b) OF SUBPARAGRAPH (3) BECOMES
APPLICABLE, THE PER GALLON COST OF THE FUEL PURCHASE OPTION WILL ALWAYS BE
LOWER THAN THE FUEL AND SERVICE CHARGE. BUT IF YOU ELECT THE FUEL PURCHASE
OPTION YOU WILL NOT RECEIVE CREDIT FOR FUEL LEFT IN THE TANK AT THE TIME OF
RETURN. THE COST OF REFUELING THE CAR YOURSELF AT A LOCAL SERVICE STATION WILL
GENERALLY BE LOWER THAN THE FUEL AND SERVICE CHARGE OR THE FUEL PURCHASE
OPTION. HOWEVER, THE FUEL AND SERVICE CHARGE AND THE FUEL PURCHASE OPTION ALLOW
FOR THE CONVENIENCE OF NOT HAVING TO STOP AND REFUEL THE CAR PRIOR TO RETURN.
9. ARBITRATION AND CLASS ACTION WAIVER
ARBITRATION PROVISION: THIS AGREEMENT REQUIRES ARBITRATION OR A SMALL CLAIMS COURT CASE ON AN INDIVIDUAL BASIS, RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY ENTERING INTO THIS AGREEMENT, YOU AGREE TO THIS ARBITRATION PROVISION. Except for claims for property damage, personal injury or death, ANY DISPUTES BETWEEN YOU AND US (“US” AND “WE” FOR THE PURPOSES OF THIS ARBITRATION PROVISION MEANS THE HERTZ CORPORATION, (“HERTZ”), ITS PARENT AND AFFILIATE CORPORATIONS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AND EMPLOYEES AND ANY VENDOR OR THIRD PARTY PROVIDING SERVICES FOR THE RENTAL TRANSACTION) MUST BE RESOLVED ONLY BY ARBITRATION OR IN A SMALL CLAIMS COURT ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT ALLOWED. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, EITHER AS A CLASS REPRESENTATIVE OR CLASS MEMBER. You and we remain free to bring any issues to the attention of government agencies. This Arbitration Provision's scope is broad and includes, without limitation, any claims relating to any aspect of the relationship or communications between us, whether based in contract, tort, statute, fraud, misrepresentation, equity, or any other legal theory. It is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. In any arbitration under this Arbitration Provision, all issues are for the arbitrator to decide, including his or her own jurisdiction, and any objections with respect to the existence, scope or validity of this Arbitration Provision. The arbitration will take place in the county of Your billing address unless agreed otherwise. The American Arbitration Association ("AAA") will administer any arbitration pursuant to its Consumer Arbitration Rules (the "Rules"). You can obtain the Rules at www.adr.org. You or we may commence an arbitration by providing a written demand for arbitration to the other (to us, The Hertz Corporation, 8501 Williams Road, Estero, FL 33928, Attn: Arbitration) and two copies of the demand to the AAA. If You seek $10,000 or less through arbitration, we will reimburse You for any AAA required filing fee. The arbitrator may award injunctive relief as well as money, but only in favor of and as warranted by the claim of the individual party seeking relief. Judgment on the arbitration award may be entered in any court having jurisdiction. An arbitration award and any judgment confirming it apply only to the specific parties in that case and cannot be used in any other case except to enforce the award itself. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of representative or class action. IF YOU DO NOT WISH TO AGREE TO THIS ARBITRATION PROVISION, YOU MUST NOTIFY US IN WRITING WITHIN 30 DAYS OF YOUR RECEIPT OF THIS AGREEMENT BY EMAILING US AT no.arbitration@Hertz.com OR BY MAIL TO The Hertz Corporation, 8501 Williams Road, Estero, FL 33928, Attn: Legal Department. Include Your name, address, the number at the top of the Rental Record, and a clear statement that You do not agree to this Arbitration Provision. If you have previously notified Hertz of Your decision to opt out of arbitration, You do not need to do so again.
10. RESPONSIBILITY FOR PROPERTY
YOU AGREE THAT HERTZ IS NOT RESPONSIBLE TO YOU, ANY AUTHORIZED OPERATORS OR ANYONE ELSE FOR ANY LOSS OF OR DAMAGE TO YOUR OR THEIR PERSONAL PROPERTY CAUSED BY YOUR OR THEIR ACTS OR OMISSIONS, THOSE OF ANY THIRD PARTY OR, TO THE EXTENT PERMITTED BY LAW, BY HERTZ’ NEGLIGENCE. YOU AND ANY AUTHORIZED OPERATORS HEREBY WAIVE ANY CLAIM AGAINST HERTZ, ITS AGENTS OR EMPLOYEES, FOR LOSS OF OR DAMAGE TO YOUR OR ANYONE ELSE’S PERSONAL PROPERTY, WHICH INCLUDES, WITHOUT LIMITATION, PROPERTY LEFT IN ANY HERTZ VEHICLE OR BROUGHT ON HERTZ’ PREMISES, CAUSED BY YOU OR ANY AUTHORIZED OPERATOR, BY ANY THIRD PARTY OR, TO THE EXTENT PERMITTED BY LAW, BY HERTZ’ NEGLIGENCE WHETHER IN WHOLE OR IN PART. YOU AND ANY AUTHORIZED OPERATORS AGREE TO INDEMNIFY AND HOLD HERTZ HARMLESS FROM ANY CLAIM AGAINST HERTZ FOR LOSS OF OR DAMAGE TO PERSONAL PROPERTY THAT IS CONNECTED WITH ANY RENTAL UNDER THIS AGREEMENT.
11. LIABILITY PROTECTION
THE FOLLOWING SUBPARAGRAPH (a) APPLIES IF THE PROVISIONS OF YOUR
CDP NUMBER OR RATE PLAN SHOWN ON THE RENTAL RECORD, IF ANY, OR, IN THE CASE OF
A REPLACEMENT RENTAL, THE APPLICABLE CONTRACT, IF ANY, BETWEEN HERTZ AND THE
AUTOMOBILE INSURER WHICH IS RESPONSIBLE FOR THE DAMAGE TO OR LOSS OF YOUR
VEHICLE (A “RESPONSIBLE INSURER”), INCLUDE THE EXTENSION BY HERTZ OF LIABILITY
PROTECTION.
a. WITHIN THE LIMITS STATED IN THIS SUBPARAGRAPH, HERTZ WILL INDEMNIFY, HOLD
HARMLESS, AND DEFEND YOU AND ANY OTHER AUTHORIZED OPERATORS FROM AND AGAINST
LIABILITY TO THIRD PARTIES, WHICH BY DEFINITION EXCLUDES ANY OF YOUR OR ANY
AUTHORIZED OPERATORS’ FAMILY MEMBERS RELATED BY BLOOD, MARRIAGE OR ADOPTION
RESIDING WITH YOU OR THEM, FOR BODILY INJURY (INCLUDING DEATH) AND PROPERTY
DAMAGE, IF THE ACCIDENT RESULTS FROM THE USE OF THE CAR AS PERMITTED BY THIS
AGREEMENT. THE LIMITS OF THIS PROTECTION, INCLUDING OWNER’S LIABILITY, ARE THE
SAME AS THE MINIMUM LIMITS REQUIRED BY THE AUTOMOBILE FINANCIAL RESPONSIBILITY
LAW OF THE JURISDICTION IN WHICH THE ACCIDENT OCCURS, UNLESS HIGHER LIMITS
APPLY FOR THE CDP NUMBER OR RATE PLAN SHOWN ON THE RENTAL RECORD. THESE LIMITS
MAY NOT BE ADEQUATE TO FULLY COVER YOUR LIABILITY IN THE EVENT THAT YOU ARE
INVOLVED IN AN ACCIDENT. THIS PROTECTION WILL CONFORM TO THE BASIC REQUIREMENTS
OF ANY APPLICABLE MANDATORY “NO FAULT” LAW BUT DOES NOT INCLUDE “UNINSURED
MOTORIST,” “UNDERINSURED MOTORIST,” “SUPPLEMENTARY NO FAULT” OR ANY OTHER
OPTIONAL COVERAGE. TO THE EXTENT PERMITTED BY LAW, HERTZ HAS, AS THE INSURED,
WAIVED AND REJECTED THE INCLUSION OF ANY SUCH COVERAGE. If such protection is
imposed by operation of law, then the limits of such protection will be the
minimum required for primary liability protection by the law of the
jurisdiction in which the accident occurs. Hertz warrants that the protection
described in this subparagraph is primary with respect to any insurance
coverage which You or an Authorized Operator may have. TO THE EXTENT PERMITTED
BY LAW, HERTZ’ DEFENSE OBLIGATIONS TO YOU OR ANY AUTHORIZED OPERATOR HEREUNDER
SHALL CEASE AFTER THE APPLICABLE LIMITS OF LIABILITY PROTECTION ARE TENDERED OR
EXHAUSTED.
THE FOLLOWING SUBPARAGRAPH (b) APPLIES FOR ALL RENTALS OTHER THAN THOSE NOTED
IN SUBPARAGRAPH (a)
b. IF YOU DO NOT PURCHASE LIABILITY INSURANCE SUPPLEMENT (LIS) (A SUMMARY OF
LIS COVERAGE APPEARS BELOW) AT THE COMMENCEMENT OF THE RENTAL AND AN ACCIDENT
RESULTS FROM THE USE OF THE CAR, YOUR INSURANCE AND THE INSURANCE OF THE
OPERATOR OF THE CAR WILL BE PRIMARY. WHERE PERMITTED BY LAW, HERTZ DOES NOT
PROVIDE ANY THIRD-PARTY LIABILITY PROTECTION COVERING THIS RENTAL. YOU AGREE
THAT YOU AND YOUR INSURANCE COMPANY WILL BE RESPONSIBLE FOR HANDLING, DEFENDING
AND PAYING ALL THIRD-PARTY CLAIMS FOR BODILY INJURY, INCLUDING DEATH OR
PROPERTY DAMAGE CAUSED BY OR ARISING FROM THE USE OR OPERATION OF THE CAR
DURING THE RENTAL (THIRD-PARTY CLAIMS). YOU REPRESENT AND WARRANT THAT YOUR
INSURANCE IS SUFFICIENT TO SATISFY THE MINIMUM APPLICABLE FINANCIAL
RESPONSIBILITY AS REQUIRED BY LAW. YOU AGREE TO INDEMNIFY AND HOLD HERTZ
HARMLESS FROM AND AGAINST, AND WILL DEFEND HERTZ AGAINST, ANY AND ALL LOSS,
LIABILITY OR DAMAGES WHATSOEVER CAUSED BY OR ARISING OUT OF THE USE OR
OPERATION OF THE CAR DURING THE RENTAL PLUS COSTS AND ATTORNEYS’ FEES. UNLESS
REQUIRED BY LAW, HERTZ DOES NOT PROVIDE ANY “UNINSURED” OR “UNDERINSURED”
MOTORIST PROTECTION, PHYSICAL DAMAGE PROTECTION FOR THE CAR, “NO-FAULT” OR
OTHER OPTIONAL PROTECTION IN CONNECTION WITH THE RENTAL AND HERTZ AND YOU
HEREBY WAIVE AND REJECT, TO THE EXTENT PERMITTED BY LAW, INCLUSION OF SUCH
PROTECTION. WHERE HERTZ IS REQUIRED BY LAW TO PROVIDE ANY PROTECTION IN SPITE
OF THIS AGREEMENT, SUCH PROTECTION SHALL BE SECONDARY OVER AND ABOVE ANY OTHER
POLICIES (WHETHER PRIMARY OR EXCESS), IN AN AMOUNT NOT TO EXCEED THE MINIMUM
STATUTORY FINANCIAL RESPONSIBILITY LIMITS OF THE JURISDICTION IN WHICH THE
ACCIDENT OCCURS. HERTZ MAY PROVIDE SUCH LIABILITY PROTECTION UNDER A
CERTIFICATE OF SELF-INSURANCE OR AN INSURANCE POLICY.
FOR RENTALS COMMENCING IN FLORIDA: Florida law requires Hertz’ liability
protection and personal injury protection to be primary unless otherwise
stated. Therefore, Hertz hereby informs You that the valid and collectible
liability insurance and personal injury protection insurance of any authorized rental
or leasing driver is primary for the limits of liability and personal injury
protection coverage required by ss.324.021 (7) and 627.736, Florida statutes,
unless Your CDP number or rate plan includes the extension by Hertz of
liability protection or You accept the optional LIS. Primary insurance means
that, in the event of a covered loss, Your insurance or that of the Authorized
Operator would be responsible for the payment of personal injury or property
damage claims up to the limits of that insurance.
c. YOU AND ALL OPERATORS WILL INDEMNIFY AND HOLD HERTZ, ITS AGENTS, EMPLOYEES
AND AFFILIATES HARMLESS FROM AND AGAINST ANY AND ALL LOSS, LIABILITY, CLAIM,
DEMAND, CAUSE OF ACTION, ATTORNEYS’ FEES AND EXPENSE OF ANY KIND (A “LOSS”) ,
ARISING FROM THE USE OR POSSESSION OF THE CAR BY YOU OR ANY OTHER OPERATOR(S)
WITH YOUR, HIS OR HER PERMISSION, INCLUDING BUT NOT LIMITED TO ATTORNEYS’ FEES
INCURRED BY HERTZ TO ENFORCE ANY OF ITS RIGHTS HEREUNDER, UNLESS SUCH LOSS
ARISES OUT OF HERTZ’ SOLE NEGLIGENCE.
FOR RENTALS COMMENCING IN MARYLAND EFFECTIVE JANUARY 1, 2020: ON REPLACEMENT
VEHICLE RENTALS, YOUR INSURANCE OR THE INSURANCE OF THE OPERATOR OF THE CAR
WILL BE PRIMARY INSURANCE FOR THE CAR ON A REPLACEMENT RENTAL AND ANY LIABILITY
PROTECTION PROVIDED BY HERTZ WILL BE SECONDARY UNLESS YOUR CDP NUMBER OR RATE
PLAN INCLUDES THE EXTENSION BY HERTZ OF LIABILITY PROTECTION OR YOU ACCEPT
OPTIONAL LIS. PRIMARY INSURANCE MEANS THAT, IN THE EVENT OF A LOSS, YOUR
INSURANCE OR THAT OF THE AUTHORIZED OPERATOR WOULD BE RESPONSIBLE FOR THE
PAYMENT OF PERSONAL INJURY OR PROPERTY DAMAGE CLAIMS UP TO THE LIMIT OF THAT
INSURANCE.
FOR RENTALS COMMENCING IN MARYLAND EFFECTIVE JANUARY 1, 2020: EXCEPT FOR
COVERAGE PROVIDED BY THE MARYLAND AUTOMOBILE INSURANCE FUND, WITH RESPECT TO A
RENTAL VEHICLE THAT IS NOT A REPLACEMENT VEHICLE, YOUR INSURANCE OR THE
INSURANCE OF THE OPERATOR OF THE CAR WILL BE PRIMARY INSURANCE FOR THE CAR ON
HERTZ’ CONFIRMATION WITH YOUR INSURANCE CARRIER OR THE INSURANCE CARRIER OF THE
OPERATOR OF THE CAR THAT YOUR INSURANCE OR THE INSURANCE OF THE OPERATOR OF THE
CAR IS VALID AND COLLECTIBLE COVERAGE IN THE AMOUNTS REQUIRED FOR THE MINIMUM
FINANCIAL RESPONSIBILITY LIMITS UNDER MARYLAND LAW WHILE THE CAR IS USED AS A
RENTAL VEHICLE, UNLESS YOUR CDP NUMBER OR RATE PLAN INCLUDES THE EXTENSION BY
HERTZ OF LIABILITY PROTECTION OR YOU ACCEPT OPTIONAL LIS. PRIMARY INSURANCE
MEANS THAT, IN THE EVENT OF A LOSS, YOUR INSURANCE OR THAT OF THE OPERATOR OF
THE CAR WOULD BE RESPONSIBLE FOR PAYMENT OF PERSONAL INJURY OR PROPERTY DAMAGE
CLAIMS UP TO THE LIMIT OF THAT INSURANCE.
FOR RENTALS COMMENCING IN MICHIGAN: Under Michigan law, Hertz is liable for an
injury caused by the negligent operation of the Car only up to a maximum amount
of US$20,000 because of bodily injury or death of one person in any one
accident and US$40,000 because of bodily injury or death of two or more persons
in any one accident, and only if the injury occurred while the Car was being
operated by You, Your spouse or another Authorized Operator, or Your parent,
sibling, child or other immediate family member. You may be liable to Hertz up
to the maximum amounts specified in the preceding sentence and to an injured
person for amounts awarded in excess of those maximum amounts.
IF YOU OR AN AUTHORIZED OPERATOR ALLOW AN UNAUTHORIZED OPERATOR TO USE THE CAR,
ALL PROTECTION, INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR MICHIGAN PERSONAL
PROTECTION INSURANCE (PIP) NO-FAULT BENEFITS. LIABILITY INSURANCE SUPPLEMENT
(LIS), LIMITED LOSS DAMAGE WAIVER, LOSS DAMAGE WAIVER. PARTIAL DAMAGE WAIVER,
AND PERSONAL ACCIDENT INSURANCE/PERSONAL EFFECTS COVERAGE (PAI/PEC) ARE VOID.
FRAUD EXCLUSION: ALL DAMAGE WAIVERS AND PROTECTION, INCLUDING, BUT NOT LIMITED
TO, CLAIMS FOR MICHIGAN PERSONAL PROTECTION INSURANCE (PIP) NO-FAULT BENEFITS,
LIABILITY INSURANCE SUPPLEMENT(LIS), LOSS DAMAGE WAIVER (LDW) AND PERSONAL
ACCIDENT INSURANCE/PERSONAL EFFECTS COVERAGE (PAI/PEC) ARE VOID IF YOU OR AN
AUTHORIZED OPERATOR CONCEALED OR MISREPRESENTED, OR CONCEAL OR MISREPRESENT,
ANY MATERIAL FACT OR CIRCUMSTANCE RELATING TO (i) THE RENTAL, (ii) CLAIMS
RELATED TO ANY LOSS UNDER THE RENTAL, (iii) ANY CLAIM UNDER THE MICHIGAN
NO-FAULT ACT, INCLUDING CLAIMS FOR MICHIGAN PERSONAL PROTECTION INSURANCE (PIP)
BENEFITS AND (iv) ANY CLAIMS MADE AGAINST YOU OR AN AUTHORIZED OPERATOR UNDER
THE MICHIGAN NO-FAULT ACT, INCLUDING CLAIMS FOR NEGLIGENCE, SUBJECT TO THE
LIMITS AND REQUIREMENTS UNDER MICHIGAN’S MINIMUM MOTOR VEHICLE INSURANCE
REQUIREMENTS UNDER MCL 257.520.
d. FOR RENTALS COMMENCING IN PENNSYLVANIA, YOU ARE REJECTING UNINSURED MOTORIST
COVERAGE UNDER THIS AGREEMENT, AND ANY POLICY OF INSURANCE OR SELF-INSURANCE
ISSUED UNDER THIS AGREEMENT, FOR YOU AND ALL OTHER PASSENGERS OF THE VEHICLE.
UNINSURED MOTORIST COVERAGE PROTECTS YOU AND OTHER PASSENGERS IN THE VEHICLE
FOR LOSSES AND DAMAGES SUFFERED IF INJURY IS CAUSED BY THE NEGLIGENCE OF A
DRIVER WHO DOES NOT HAVE ANY INSURANCE TO PAY FOR LOSSES AND DAMAGES.
e. IF YOU ARE INVOLVED IN AN ACCIDENT IN COLORADO, HERTZ WILL PROVIDE BASIC
NO-FAULT AND SUPPLEMENTAL NO-FAULT PERSONAL INJURY PROTECTION BENEFITS AS
PRESCRIBED BY COLORADO LAW, SUBJECT TO AN AGGREGATE LIMIT OF US$200,000 FOR
BODILY INJURY, INCLUDING DEATH, TO ANY ONE PERSON.
f. The Car may not be driven into Mexico without first obtaining specific written
permission from Hertz, which permission may be withheld in Hertz’ sole
discretion. If permitted, You must first obtain through Hertz insurance valid
in Mexico. Hertz does not provide any liability protection with this Agreement
while a Car is in Mexico.
g. FOR RENTALS COMMENCING IN ST. THOMAS VIRGIN ISLANDS: Virgin Islands law
mandates that a driver’s own auto liability insurance is primarily responsible
for any claim of damage or injury caused by the driver while operating a rental
vehicle, with Virgin Island compulsory insurance carried by Hertz as secondary.
You are required to provide the name of your own auto liability insurer to us
at the time of rental. A full copy of the law, Title 20 VIC Sec. 419 (c), is
available on request from the corporate office.
12. ACCIDENTS, THEFT AND VANDALISM
You must promptly and properly report any accident, theft or vandalism involving the Car to Hertz and to the police in the jurisdiction in which such incident takes place. You should obtain details of witnesses and other vehicles involved and their drivers, owners and relevant insurances wherever possible. If You or any Authorized Operator receive any papers relating to such an incident, those papers must be promptly given to Hertz. You and any Authorized Operators must cooperate fully with Hertz’ investigation of such incident and defense of any resulting claim. FAILURE TO COOPERATE FULLY MAY VOID ALL LIABILITY PROTECTION, PAI/PEC, LIS, AND LDW. You and any Authorized Operators authorize Hertz to obtain any records or information relating to any incident, consent to the jurisdiction of the courts of the jurisdiction in which the incident occurs and waive any right to object to such jurisdiction.
13. LIMITS ON LIABILITY
Hertz will not be liable to You or any Authorized Operators for any indirect, special or consequential damages (including lost profits) arising in any way out of any matter covered by this Agreement.
14. PRIVACY
Hertz may collect and use personal data about You in accordance with Hertz Privacy Policy (the “Privacy Policy”). Pursuant to the Privacy Policy, You have the option to limit use or sharing by Hertz of personal data about You for marketing purposes and You may access and correct data about You. The Privacy Policy explains these options and provides information about how to choose an option. A full copy of Hertz’ Privacy Policy, which is subject to change by Hertz from time to time, may be obtained at the rental location at which Your rental commences or by clicking on the Privacy Policy link at www.hertz.com
15. WAIVER OF CHANGE OF TERMS/GOVERNING LAW
a. No term of this Agreement may be waived or changed except by
a writing signed by an expressly authorized representative of Hertz. Rental
representatives are not authorized to waive or change any term of this
Agreement.
b. This Agreement is governed by the substantive law of the jurisdiction in
which the rental commences, without giving effect to the choice of law rules
thereof, and You irrevocably and unconditionally consent and submit to the
nonexclusive jurisdiction of the courts located in that jurisdiction.
c. If any provision of this Agreement conflicts with any applicable law or
regulation in any jurisdiction, then that provision shall be deemed to be
modified as to the jurisdiction (but, to the extent permitted by law, not
elsewhere) to be consistent with such law or regulation, or to be deleted if
modification is impossible, and shall not affect the remainder of this
Agreement, which shall continue in full force and effect. If any provision of
this Agreement is held to be so broad as to be unenforceable in any
jurisdiction, then that provision shall be interpreted to be only so broad as
is necessary for it to be enforceable as to such jurisdiction (but, to the
extent permitted by law, not elsewhere).
16. PAYMENTS TO INTERMEDIARIES
If You arranged for this rental through a travel agent, internet travel site, broker or other intermediary acting on Your behalf, Hertz or an affiliate of Hertz’ licensor may have paid commissions or other payments to that party to compensate it for arranging such rentals. That compensation may be based in part on the overall volume of business that party books with Hertz or the overall volume of business that party books with affiliates and licensees of Hertz’ licensor. For details on such compensation, You should contact that party.
17. DADE COUNTY WAIVER
a. Unless waived, a renter in Miami Dade County must be furnished a county approved visitor information map. These maps are generally furnished at all Hertz locations in Dade County. Each renter must either acknowledge receipt of the map at the commencement of each rental or waive his or her right to receive the map. By renting a Car under this Agreement, You waive Your right to receive such a map.
18. RECOVERY OF COSTS
Except if prohibited by applicable law or arbitration rule, in any arbitration or other legal proceeding between You and us, the prevailing party shall be entitled to receive from the other party the prevailing party’s costs and expenses incurred in such arbitration or legal proceeding, including reasonable attorneys’ fees, arbitration or court costs, and arbitrator’s fees.
SUMMARY OF OPTIONAL SERVICES AVAILABLE FOR RENTALS IN THE UNITED STATES
THIS IS A SUMMARY ONLY AND IS SUBJECT TO ALL OF THE PROVISIONS, LIMITATIONS AND
EXCLUSIONS OF THE APPLICABLE LIABILITY INSURANCE SUPPLEMENT, PERSONAL
PROTECTION PACKAGE, PERSONAL ACCIDENT INSURANCE AND PERSONAL EFFECTS COVERAGE
(AVAILABLE IN MO NY AND WA ONLY) AND EMERGENCY SICKNESS PROTECTION INSURANCE
(AVAILABLE IN MO AND WA ONLY) POLICIES (WHICH ARE AVAILABLE FOR INSPECTION AT
THE CORPORATE OFFICE OR IN THE CASE OF PERSONAL ACCIDENT INSURANCE AND PERSONAL
EFFECTS COVERAGE, THE POLICY OR CERTIFICATE AVAILABLE AT THE TIME OF PURCHASE)
, AND THIS AGREEMENT. SINCE RENTALS FROM DIFFERENT LOCATIONS ARE COVERED BY
DIFFERENT POLICIES, YOU SHOULD STATE THE LOCATION FROM WHICH THE CAR WILL BE
RENTED WHEN REQUESTING A COPY OF A POLICY. FOR INFORMATION REGARDING THE
OPTIONAL LOSS DAMAGE WAIVER, WHICH IS NOT INSURANCE, SEE SUBPARAGRAPHS 4.d,
4.e, 4.f AND 7.d OF THIS AGREEMENT.
The insurance policies offered by Hertz (LIS and
PAI/PEC) may provide a duplication of coverage already provided by a renter’s
personal automobile insurance policy, homeowner’s insurance policy, personal
liability policy, or by another source of coverage. The purchase of these kinds
of coverage is not required in order to rent a Car.
FOR RENTALS COMMENCING IN MARYLAND: You may not need the automobile insurance
offered by Hertz. Your automobile insurance policy may provide coverage for
Your liability while operating a rental vehicle. You should check the terms and
conditions of Your automobile insurance policy to determine if coverage is
provided for this rental. The purchase of insurance is not required as a
condition of renting an automobile. In addition, if You are driving this rental
vehicle due to an accident or repairs, state law may require Your personal
automobile liability policy to provide coverage and purchase of any excess liability
coverage may duplicate coverage required by law to be provided by the owner of
the rental vehicle.
FOR RENTALS COMMENCING IN TEXAS: You may not need the automobile
liability insurance offered by us. Your Texas automobile policy provides
coverage for Your liability while operating a rental vehicle. Automobile
policies issued in other states or countries may also duplicate this coverage.
The purchase of LIS is not required as a condition of renting a Car. This
insurance does not apply to any bodily injury or property damage arising out of
the use or permitting the use of a rental vehicle by any driver while under the
influence of drugs or alcohol in violation of law.
LIABILITY INSURANCE SUPPLEMENT (LIS)
SUMMARY OF COVERAGE
COVERAGE
If You elect to purchase LIS, coverage will be provided to You and any
Authorized Operators under an excess automobile liability insurance policy
issued to The Hertz Corporation.
LIMITS LIS provides protection from third party automobile liability claims for
the difference between the liability protection limits provided under paragraph
10 and a maximum combined single limit of One Million (US$1,000,000) Dollars
for bodily injury, including death, and property damage. LIS also provides
uninsured and underinsured motorists coverage for bodily injury and property
damage, if applicable, for the difference between the statutory minimum
underlying limits and US$1,000,000 limit of insurance for each accident, there
is no coverage for an uninsured/underinsured motorist claim as a result of the
negligence of the rental driver.
EXCLUSIONS
All exclusions, including claims arising from use of the Car as prohibited by
this Agreement and claims by any of Your or any Authorized Operator’s family
members related by blood, marriage or adoption who resides with You or the
Authorized Operator, are set forth in the applicable policy, a copy of which is
available at the corporate office.
HOW TO OBTAIN/DECLINE COVERAGE
If You elect LIS on the Rental Record, coverage will be provided during the
rental period. The daily Charge for LIS, which appears on the Rental Record, is
due for each full or partial rental day.
NOTICE OF CLAIM
If You have purchased LIS, LIS coverage will automatically attach to a claim
once You have properly reported the accident in accordance with paragraph 12.
PERSONAL PROTECTION PACKAGE (PAI, ESP AND PEC) SUMMARY OF COVERAGE (Not available in MO, NY and WA)
HOW TO OBTAIN PERSONAL PROTECTION PACKAGE
If You accept the Personal Protection Package (PAI, ESP and PEC) on the Rental Record, coverage
will be provided during the rental period.
Please note that the Personal Protection Package is not available separately
and may only be taken in combination. The Daily Charge for the optional
Personal Protection Package which appears on the Rental Record is due for each
full and partial rental day.
PERSONAL PROTECTION PACKAGE, PERSONAL ACCIDENT INSURANCE (PAI), EMERGENCY SICKNESS PROTECTION (ESP)
COVERAGE AND BENEFITS
PAI and ESP provide You and your traveling companions with scheduled accidental death and dismemberment benefits and limited medical expense benefits during the rental period. PAI provides coverage for death directly caused by an accident independent of all other causes to a limit of US$175,000 provided the loss occurs within 90 days of the accident. ESP provides t medical expense coverage to a limit of up to $10,000 (Dental Maximum of $250) for treatment of injuries or sickness that occurs during the rental period provided treatment is rendered within 30 days of the date of the accident or sickness. These benefits are payable without regard to any other benefits which may be due under any other insurance policy. Coverage is subject to various exclusions, terms and conditions which vary by state. Please review your policy or certificate for detail.
EXCLUSIONS
PAI and ESP exclude coverage for injury or death resulting from using the Car in violation of this
Agreement and also for injury or death which is caused from (a) intentionally self-inflicted injury, suicide
or attempted suicide while sane or insane; (b) normal Pregnancy or Childbirth,
other than Unforeseen Complications of Pregnancy; or elective abortion; (c) war
or act of war, whether declared or not, participation in a civil disorder, riot
or insurrection; (d) commission or attempt to commit a felony; (e) Mental,
Nervous or Psychological Disorder; (f) being under the influence of drugs or
narcotics, unless administered upon the advice of a Physician or intoxication
above the legal limit; (g) any Loss that occurs at a time when this coverage is
not in effect; (h) participation in a motor sport; (i) operating or learning to
operate any aircraft , as student, pilot or crew; (i) pre-existing medical
condition (coverage is not afforded for any loss or expense incurred as a
result of an Injury, Sickness or other condition (excluding any condition from
which death ensues) of an Insured which, within the 180 day period immediately
preceding and including the Insured’s coverage effective date: (i) first
manifested itself, worsened, became acute or had symptoms which would have
prompted a reasonable person to seek diagnosis, care or treatment; (ii) for
which care or treatment was given or recommended by a Physician; (iii) required
taking prescription drugs or medicines, unless the condition for which the
drugs or medicines are taken remains controlled without any change in the
required prescription drugs or medicines.
The following exclusions also apply to the Medical Expense Benefit: (a) routine physical exams; (b)
mental health care; (c) replacement of hearing aids, eye glasses, contact
lenses and sunglasses; (d) routine dental care; (e) any service provided by the
Insured or a Family Member; (f) alcohol or substance abuse or treatment for the
same; (g) Experimental or Investigative treatment or procedures; (h) care or
treatment which is not Medically Necessary, except for related reconstructive
surgery resulting from trauma, infection or disease.
The following exclusions also apply to PAI: (a) loss caused by or resulting directly or indirectly from
Sickness or disease of any kind; (b) stroke or cerebrovascular accident or
event, cardiovascular accident or event; myocardial infarction or heart attack;
coronary thrombosis; aneurysm. Please review your policy or certificate for additional
exclusions and limitations.
In the event of any occurrence likely to result in a claim for PAI or ESP benefits, immediate written notice should be given to Hertz. Hertz will provide You with a claim form and address of the insurance company which is providing coverage. You will have to submit the claim form to the insurance company together with Your Rental Record.
PERSONAL EFFECTS COVERAGE(PEC)
COVERAGE
PEC insures against risk of loss, theft or damage to help protect your personal belongings while renting from Hertz. PEC coverage applies throughout the entire rental period. PEC is insurance protection and pays in addition to any other policy You may have (such as a Homeowner’s policy). However, your benefits provided by other coverage may be affected by the PEC benefit. PEC includes those personal effects owned by You and your traveling companions, traveling with You during the rental period. Terms and conditions may vary by state. Please review your policy or certificate for detail.
LIMITS OF LIABILITYUp to US$500.00 for the first item, and thereafter US$500.00 for each additional item, up to a maximum of US$1800.00 for all claims during the rental period, subject to a US$250.00 deductible. Items over US$150.00 must be accompanied by original receipts.
EXCLUSIONSBenefits will not be provided for any Loss, or damage to, caused by, or resulting in whole or part from: (a) animals, rodents, insects or vermin; (b) bicycles; (c) motor vehicles, aircraft, boats, boat motors, ATV’s and other conveyances; (d) artificial prosthetic devices, false teeth, any type of eyeglasses, sunglasses, contact lenses, or hearing aids; (e) money, stamps, stocks and bonds, postal or money orders; (f) property shipped as freight, or shipped prior to the Departure Date; (g) contraband, illegal transportation or trade; (h) items seized by any government, government official or customs official; (i) defective materials or craftsmanship; (j) normal wear and tear; (k) deterioration. Please review your policy or certificate for additional exclusions and limitations.
PEC PROOF OF LOSSAll losses by theft must be reported to police or other authority within 24 hours of the robbery or theft.
NOTICE OF CLAIMIn the event of any occurrence likely to result in a claim for PEC benefits, immediate written notice should be given to Hertz. Hertz will provide You with a claim form and the address of the insurance company which is providing the coverage.
PERSONAL ACCIDENT INSURANCE (PAI) AND PERSONAL EFFECTS COVERAGE (PEC)
SUMMARY OF COVERAGES (Available in MO, NY and WA)
HOW TO OBTAIN PAI/PEC COVERAGE
If You accept PAI/PEC on the Rental Record, coverage will be provided during
the rental period. Please note that PAI and PEC are not available separately
and may only be taken in combination. The Daily Charge for optional PAI/PEC,
which appears on the Rental Record, is due for each full or partial rental day.
Coverage will be provided under a policy issued to Hertz.
PERSONAL ACCIDENT INSURANCE (PAI):
COVERAGE AND BENEFITS
The PAI policies provide coverage for death directly caused by an accident
independent of all other causes. The renter will be covered for any such
accident during the rental period; passengers will also be covered, but only
for accidents occurring while in, entering, or exiting the Car. Benefits
include death benefits of US$175,000 for the renter and US$17,500 per
passenger; PAI also provides limited coverage for medical expenses (benefits
are limited to $2500; $3500 in New York) and ambulance expense (benefits are
limited to $250; $150 in New York). Benefits for any one accident are limited
to US $225,000.. These benefits are payable without regard to any other
benefits which may be due under any other insurance policy. Coverage is subject
to various exclusions, terms and conditions.
EXCLUSIONS
PAI insurance excludes coverage for injury or death resulting from use of the
Car in violation of this Agreement and also for injury or death which: (a) is
intentionally self-inflicted; (b) results from aircraft travel; (c) results
from committing or attempting to commit an assault or felony; (d) results from
intoxicants or narcotics; or (e) results from suicide or attempted suicide
while sane or insane. See the policy for additional exclusions and limitations.
NOTICE OF CLAIM
In the event of any occurrence likely to result in a claim for PAI benefits,
immediate written notice should be given to Hertz. Hertz will provide You with
a claim form and the address of the insurance company which is providing
coverage. You will have to submit the claim form to the insurance company
together with Your Rental Record.
PERSONAL EFFECTS COVERAGE(PEC)
Coverage is provided for loss of or damage to covered personal effects owned by any covered persons while such personal effects are in transit or in any hotel or other building in route during a trip using the Car.
COVERED PERSONS
You and members of Your immediate family traveling with You during a trip using
the Car who permanently reside in the same household with You are covered, if
You accept PAI/PEC.
LIMITS OF LIABILITY
Maximum coverage during each rental period is US$600 in most parts of the U.S.
for each covered person Total benefits in any rental period are limited to
US$1,800. In New York State, the maximum coverage is US$500 for each covered
person, per occurrence, and the total benefits in any rental period is limited
to US$1,500.
EXCLUSIONS
The following personal effects are not covered animals, automobiles, automobile
equipment, cellular telephones, GPS equipment, motorcycles, boats, motors or
other conveyances, household furniture, contact lenses, artificial teeth and
limbs, currency, coins, deeds, bullion, stamps, securities, tickets, documents
and perishables. Any loss of or damage to personal effects caused by mysterious
disappearance or use of the Car in violation of the Agreement is not covered.
Benefits are not payable for delay, loss of market, indirect or consequential
losses or damages of any kind. This is a summary only and other exclusions and
restrictions apply. See the policy for additional exclusions and limitations.
NOTICE OF CLAIM
In the event of any occurrence likely to result in a claim for PEC benefits,
immediate written notice should be given to Thrifty. Thrifty will provide You
with a claim form and the address of the insurance company which is providing
coverage.
EMERGENCY SICKNESS PROTECTION (ESP) (Available in MO and WA)
ESP is available to renters who possess valid credentials at the time of rental. ESP provides certain medical benefits for some sicknesses that may occur during rental periods of thirty days or less for the renter and non-U.S. persons traveling with the renter. Benefits include up to $10,000 per person for reasonable and customary cost of necessary medical care for covered sickness, including medical or surgical treatment, hospital services, supplies, x-rays and laboratory fees, local ambulance, and visits to a physician’s office, subject to a $100 deductible per person.
PREMIUM EMERGENCY ROADSIDE ASSISTANCE (PERS)
If accepted, PERS reduces Your financial liability(up to the maximum amounts listed below) for services required to remedy non-mechanical problems with the Car including lockouts, lost key, flat tire and mounting and dead batteries, among other services. Full details are available at each rental location.;
Lock Out Service |
Maximum USD $250.00 per rental |
Dead Battery Service |
Maximum USD $250.00 per rental |
Spare Tire Mounting Service |
Maximum USD $250.00 per rental |
Out of Gas |
Maximum USD $250.00 per rental |
Lost Key Service |
Maximum USD$500.00 per rental |
Travel Interruption Reimbursement |
Maximum USD $1000.00 per rental |
A maximum payout of USD $1000.00 per rental for any and all of the included services applies.
WARNING: YOU MUST REMOVE KEYS, LOCK ALL DOORS, CLOSE ALL CAR WINDOWS AND THE
TRUNK WHEN LEAVING THE CAR OR PEC COVERAGE WILL NOT APPLY, IN WHICH CASE YOU
WILL BE RESPONSIBLE FOR ANY LOSS. YOU HAVE NO AUTHORITY TO CALL A PRIVATE TOW
ON HERTZ’ BEHALF. ALL TOWS OF THE CAR MUST BE ARRANGED THROUGH HERTZ EMERGENCY
ROADSIDE ASSISTANCE. IN THE STATE OF ILLINOIS, IT IS ILLEGAL FOR A TOW COMPANY
TO DRIVE UP (UNSOLICITED) AND TOW A VEHICLE.
WARNING
Operating a motor vehicle can expose You to chemicals including
engine exhaust, carbon monoxide, phthalates, and lead, which are known to the
State of California to cause cancer and birth defects or other reproductive
harm. To minimize exposure, avoid breathing exhaust, do not idle the engine
except as necessary, and assure adequate ventilation inside the Car. For more
information go to: www.P65Warnings.ca.gov/passenger-vehicle IF YOU RENT AN ELECTRIC VEHICLE (EV), THE FOLLOWING ELECTRIC
VEHICLE RENTAL TERMS AND CONDITIONS APPLY IN ADDITION TO THE RENTAL TERMS AND
CONDITIONS ABOVE.
These Electric Vehicle Rental Terms (“Rental Terms”) are between The
Hertz Corporation (“Hertz” or “us”) and You and apply to a rental of an
electric vehicle (“EV”) from Hertz. An EV is defined as a vehicle that
exclusively uses battery power rather than gasoline or diesel fuel. These
Electric Vehicle Rental Terms are in addition to the Terms and Conditions of
the Rental Agreement applicable to your rental.
CHARGE LEVEL AT PICK-UP AND RETURN– Hertz will endeavor to provide the EV at time of vehicle pick-up with a battery charge of 80%. You are required to return the EV with a minimum charge of 10%. You are responsible to maintain a sufficient charge on the EV during your rental. You will be responsible for the cost of any tow if the EV is not drivable due to a low battery. You are not authorized to call a private tow on Hertz’ behalf. All tows of the EV must be by flatbed and must be arranged through Hertz Emergency Roadside Assistance.
RANGE – Range is the estimated distance an EV can travel on a single charge. The EV information provided with your reservation that describes a range is not guaranteed. The battery life of the EV is impacted by a number of factors including weather, driving and road conditions. It is your responsibility to ensure the EV has sufficient remaining battery life to return the EV to Hertz or reach an EV charging station.
CHARGING DURING RENTAL – Subject to Tesla’s terms and conditions, Tesla EV’s are able to access Tesla Superchargers to recharge the EV. If You use a Tesla Supercharger to recharge the EV during your rental, that cost will be billed back to Hertz and added to your rental charges. These charges may not appear on the final invoice and may be added later due to processing time. Battery charging limit on a Tesla should be set at 90% maximum. You may recharge the EV at other public or private charging locations at your own cost. You may also have to register and incur a fee at certain of these locations. You are responsible for any registration (including accepting terms and conditions and privacy policy) and any fees. If You do not move the EV promptly from the charging stall when it is finished charging You may incur an Idle fee for the time the EV remains in a charging stall after it is finished charging. You are responsible for and will indemnify Hertz for any Idle or similar fee incurred when the EV is on rent to You.
DAMAGE TO CHARGING STATIONS – You are responsible for any damage to the EV, the charging station equipment or the charging location when charging the EV during your rental. You will indemnify Hertz for any charges, fines, or penalties You incur for any damage or loss to the EV, the charging station or location during your rental.
EQUIPMENT – The EV will be provided to You with certain equipment for which You are responsible. You are responsible to notify Hertz if any of the following equipment is not with the EV at the time of pick up. Otherwise, You will be charged for any missing equipment at return. Loss Damage Waiver (LDW) does not apply to damage or loss of the equipment provided with the EV.
Key card or fob – You are responsible to return the Key card or Key fob upon your rental return. If the Key card or fob is damaged or lost, You will be charged to replace the Key Card or fob and a service fee. The Key card or Key fob must only be used to charge the EV You have rented. Sharing the Key card or Key fob, using additional Key cards or Key fobs to charge the EV, or charging other vehicles is prohibited. Any misuse of the Key card or Key fob in breach of these Rental Terms will result in additional usage charges.
Tesla Charging Kit – The Tesla Charging Kit consists of 1 Mobile Connector; 1 Storage Bag; and 1 NEMA 5-15 Adapter. You are responsible to return all contents of the Charging Kit upon your rental return. If the Charging Kit, or any part of the contents are damaged or lost, You will be charged for a complete Charging Kit, as these items are not available to be replaced individually, and a service fee.
J1772 Adapter – You are responsible to return the J1772 Adapter on your rental return. If this Adapter is damaged or lost, You will be charged to replace the Adapter and a service fee.
DASH CAM AND PERSONAL DATA – The EV may be equipped with a Dash Cam which may record incidents involving the EV during your rental and may be used by Hertz. You are responsible at return to delete all personal data input by You or collected by the EV during your rental. Please note, the EV may still retain recordings if the EV is involved in an accident.
SOFTWARE UPDATES - Vehicles may contain onboard computers which periodically suggest software updates.
Please do not update the in-vehicle software at any time unless specifically requested to do so by a Hertz representative. If a software update prompt is received during your rental, please ignore this or press cancel.
If you do update the software (other than following the explicit instruction of a Hertz representative) this is at your own risk and Hertz accepts no responsibility or liability whatsoever including, but not limited to, any loss of use, interruption of service, incompatibility with training materials or otherwise.
Hertz Ultimate Choice®
ULITMATE CHOICE LETS YOU CHOOSE
THE CAR THAT'S RIGHT FOR YOU
How Ultimate Choice Works:
- Proceed to the car class zone listed
on your reservation. - Choose the car that's right for you.
- Drive to the exit gate to complete the process.
*Available at select locations.
®Reg. U.S Pat. Off. © 2022 Hertz System, Inc.